Free COVID-19 Consultation Online

  • Author :
  • TATA AIG Team
  • Published on :
  • 04/05/2023

COVID-19 has been a global pandemic affecting the entire world, including India. It has affected the larger sections of Indian society, taking the lives of millions of people in the last few years. Therefore, the Indian Government and other private hospitals have taken various steps to combat the virus's spread and ensure the citizens' well-being. One of the most prominent efforts among them is making available free COVID-19 consultations online.

This blog will look at how you can receive free online consultations for COVID in India.

What is e-SanjeevaniOPD?

e-SanjeevaniOPD is an online platform, National Teleconsultation Service, for free healthcare consultations in India. It was developed by the Indian Ministry of Health and Family Welfare to respond to the COVID-19 pandemic. The platform connects patients with doctors in real-time, allowing them to receive medical advice and treatment from the comfort of their own homes.

e-SanjeevaniOPD is user-friendly and accessible to all. To use the platform, you only need a device with internet access. You can access the platform through computers, tablets, or smartphones. You can choose a doctor from a list of available doctors and book an appointment for a COVID online consultation. During the online doctor consultation for COVID, you can discuss the symptoms and receive a diagnosis and treatment plan from the doctor.

One of the key benefits of e-SanjeevaniOPD is that it helps reduce the spread of COVID-19 by reducing the need for patients to visit hospitals and clinics. It is vital for individuals at higher risk of contracting the virus, such as the elderly or individuals with underlying health conditions.

Some of the key features of eSanjeevaniOPD for COVID doctor online consultation are:

  1. Patient Registration and
  2. Queue Management
  3. Token Generation
  4. SMS/Email Notifications
  5. Audio-Video Consultation with a Doctor
  6. ePrescription

Here are a few steps to avail of the free COVID consultation online using the eSanjeevaniOPD facility.

  1. Visit the official website for eSanjeevaniOPD and click on Patient Registration.
  2. Provide your mobile number and get it verified using OTP.
  3. Fill out the patient registration form.
  4. Request for and generate the token.
  5. Upload your medical records and related documents.
  6. You will receive the patient ID and token through SMS.
  7. Login using the credentials.
  8. Enter the waiting room.
  9. The 'CALL NOW' button will get activated.
  10. Start the video call.
  11. The available doctors will appear on the screen.
  12. Communicate your symptoms while consulting the doctor.
  13. Receive instant ePrescription.

Telemedicine Services

Several telemedicine services and healthcare providers in India offer free COVID-19 consultations or consultations with minimal charges. Download their app or visit their official websites, and schedule an appointment by following the respective instructions to book your online COVID consultation.

Some of the common telemedicine healthcare providers include:

  1. Practo
  2. Lybrate
  3. 1mg
  4. PharmEasy
  5. Credihealth
  6. Vaidam Health

Mobile Applications Used As Symptoms Trackers

With the advancement in technology, the Government and various healthcare organisations have developed mobile applications that help track your symptoms and let you identify if you are affected due to the coronavirus infection.

Some of these mobile applications include:

  1. Aarogya Setu
  2. Test Yourself GOA

Aarogya Setu is a mobile application developed by the Indian Government to help track the spread of COVID-19. The app provides users with information about the virus and the ability to book a free COVID consultation with a doctor. You can schedule your appointment with a doctor powered by the eSanjeevani OPD application. Moreover, you can schedule and consult the doctor from the comfort of your home, and the ePrescription will be available after the procedure is complete.

Test Yourself GOA is a digital self-assessment tool for COVID-19 to help you identify if you are infected by the coronavirus. Through the tool, you can check yourself for the infection based on a few questions such as the name, location, symptoms, etc.,

Helpline Numbers

The Indian Government has set up helpline numbers for citizens to call and receive free COVID-19 consultations. You can call the number and speak to a doctor who will provide you with the necessary information and guidance.

Some of these numbers include:

  • +91-11-23978046
  • 1075

You can consult and request an online appointment and schedule it based on a convenient time.

Health Insurance

In India, many health insurance companies offer coverage for COVID-19 treatment. It means that individuals with health insurance can receive financial assistance for medical expenses related to COVID-19 consultation and treatment.

The process for claiming benefits of health insurance for COVID-19 treatment can be done online. Most insurance companies have an online portal where policyholders can submit their claims and receive updates on the status of their claims.

At Tata AIG, we have a user-friendly online platform to help policyholders compare, choose and buy health insurance online with COVID-19 coverage to ensure maximum financial support during an emergency or a regular treatment.

We offer the Tata AIG Corona Kavach Policy. It is a part of the Tata AIG health insurance plan that covers the expenses related to pre-hospitalisation and post-hospitalisation, hospitalisation, COVID-19 treatment, preventive health check-ups, etc. Therefore, any medical costs arising from treatment for the recovery from COVID-19 are covered under the medical insurance plan.

You can avail of the cashless or reimbursement options for the medical expenses related to the COVID-19 treatment. Once the claim is approved, the funds will be disbursed to you or the hospital as required.


In India, various efforts are being made to combat the COVID-19 pandemic, including free online consultations for COVID patients. Aarogya Setu is a mobile app for tracking the virus and booking free consultations with a doctor. e-SanjeevaniOPD is an online platform for real-time medical consultations.

In addition, several telemedicine services also offer consultations at a minimal cost. Furthermore, mobile apps track symptoms and help identify infection. Finally, many health insurance companies offer coverage for COVID-19 consultation and treatment, which can be claimed online, with cashless or reimbursement options available.

Disclaimer / TnC

Your policy is subjected to terms and conditions & inclusions and exclusions mentioned in your policy wording. Please go through the documents carefully.

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