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Group Health Insurance

Group Health Insurance (GHI) offers standardized medical coverage to a group of people. Such plans may often include additional health benefits like vision and dental procedures, as well as pharmacy coverage.

GHI helps ensure that employees have access to essential medical services, promoting their overall well-being and financial security.

Additionally, it often includes benefits such as routine check-ups, preventive care and prescription coverage, making it an attractive option for employees.

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What is Group Health Insurance?

Group Health Insurance is a comprehensive health coverage plan provided by an employer or organisation to its employees or members. This type of insurance pools a group of people together under one policy, offering healthcare benefits at a more affordable rate compared to individual health plans.

Group medical insurance covers a range of medical services, including doctor visits, hospital stays, surgeries and prescription medications. It may also include preventive care such as vaccinations, routine check-ups and screenings. By providing this coverage, employers help ensure their employees have access to necessary medical care.

One of the main advantages of Group Health Insurance is that it spreads the risk across many people, which typically results in lower premiums for everyone involved. For most group health insurance plans, employers either pay the entire or a portion of the premium, making it even more affordable for employees.

Group Health Insurance not only offers financial protection to employees against high medical costs but also creates a healthier, more productive workforce for the employer.

Types of Groups Covered

According to IRDAI, a group, under a group health insurance policy, is defined as members coming together to engage in a common economic activity but not merely formed to obtain health insurance coverage benefits.

There are majorly two types of group insurance policy bearers:

1

Non-Employer-Employee Groups

These groups include members of registered welfare associations, credit cardholders of specific companies or banks and customers businesses offering insurance as an added benefit.

2

Employer-Employee Groups

These groups consist of employees from any registered organisations.

The organisations opting for Group Health Insurance coverage should have a Group Administrator or Proposer who will sign the proposal or the declaration form. They will be named in the Policy Schedule and may or may not be insured under the policy.

Tata AIG specialises in offering Group Health plans for both types of groups, ensuring comprehensive health coverage for all members.

Why Buy Group Health Insurance?

Employees are invaluable assets for any organisation. Their welfare and care are of utmost importance to the organisation. Changing lifestyles, rising medical costs & the recent pandemic have demonstrated to us how important it is to have insurance for employees.

The COVID-induced lockdowns had a great impact on the work of Small and Medium Enterprises (SMEs). To come to terms with the new reality and emerge from this downturn, SMEs have to find new ways to meet these challenges and pave the way for growth.

One way is to invest in the employees and their well-being through Group Health Insurance, which goes a long way in making sure that Employees appreciate the health and financial security provided through Insurance coverage now more than ever.

As more and more people nowadays look for work-life balance and a fair set of benefits from their organisation, hiring and retaining good employees is no longer an easy task. The importance of group insurance is aplenty and as an employer, a Group Health Insurance plan from Tata AIG can equip you to work towards employee wellness in several ways.

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Better employee retention

Group health coverage from the employer gives employees and their families a sense of security. Moreover, it creates a feeling of belongingness, and employees feel cared for. This inclusiveness goes a long way in gaining the employees' loyalty, trust and sincerity.

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Happier employees

The rising cost of medical treatment is often a cause of worry for many. Securing your employees with group health coverage frees them from the mental stress of unplanned medical expenses. Such plans help employees get free from the mental burden of high treatment costs and result in better mental health for them.

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Motivated employees

Happy employees are motivated employees. The value and care your employees feel with Group Health Insurance boosts their motivation and contributes to a supportive and healthy workplace culture.

Advantages of Group Health Insurance Policy

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Comprehensive Coverage

Employees covered under a group health insurance plan can enjoy comprehensive health coverage without a pre-medical examination. Depending on policy terms, this coverage can also extend to providing them with maternity coverage, regular doctor consultations, and much more. Moreover, unlike individual plans, where policyholders must undergo medical tests, group plans do not require any pre-purchase medical tests.

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Covers Employees And Their Families

Group health insurance offers maximum employee benefits. Such a policy provides employees and their families with coverage against unforeseen and emergency medical expenses during hospitalisations. Depending on policy terms, the employee can choose to include some or all of their family members as dependents under their group plan.

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Pre-Existing Disease Coverage from Day 1

Group health insurance offers financial security to the employees. These plans often allow coverage for pre-existing conditions from day one. This means that the organisation or employer can choose to include benefits for pre-existing diseases immediately, without waiting periods. This option ensures that employees receive necessary medical care right away, enhancing the overall value of the insurance plan.

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Boosts Employee Morale

Group plans can help boost employee morale and increase a business's employee retention rate. People value jobs and work environments where they feel appreciated and cared for.
As an added benefit, they can also help enhance employees' mental well-being and increase productivity, as employees are less likely to be burdened with any financial stress relating to their medical expenses.

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More Affordable

Group plans are a far more affordable option when compared to other plans. This is because the insurer's risk is spread across a large number of employees, thereby lowering the overall cost of insurance on an individual basis.

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Customisable

Group health coverage can be tailored by the employer to suit the group's specific size and needs. This customisation ensures that the coverage is relevant and beneficial for all members. Employers can adjust various aspects of the plan, such as the types of benefits offered and the coverage limits, to best meet their employees' requirements.

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Who should buy Group Health Insurance?

Group Health Insurance is a valuable investment for various types of organisations, including young startups, small businesses, growing startups, medium-sized companies, established startups and large organisations.

Here is why each of these entities should consider purchasing group health insurance:

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Young startups and growing startups

Providing health benefits with group health insurance can help attract and retain talented employees. In the competitive startup environment, offering healthcare coverage can set you apart from other employers. It shows that you care about your employees' well-being and are committed to employee security.

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Small Businesses

Offering group health insurance can be a crucial factor in building a loyal and motivated workforce for a small business. Health insurance benefits can make your business more appealing to potential hires, helping you attract skilled employees. Additionally, group health insurance can improve employee satisfaction and reduce turnover, which is essential for a small business's stability and growth.

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Medium Businesses

As your company grows, so do your employees' needs. Group health insurance can provide comprehensive employee protection with healthcare benefits that meet these needs. It can also enhance your company's reputation as a caring and responsible employer, making it easier to recruit and retain top talent.

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Established Startups

For startups that have moved beyond the initial stages and are more established, offering corporate health insurance is a sign of maturity and stability. It demonstrates that the company is well-positioned to provide long-term benefits to its employees, which can boost the business’s brand image in the industry and among prospective employees.

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Large Organisations

For large organisations, group health insurance is almost a necessity and serves as a means of cost control. With a large number of employees, offering comprehensive health coverage is essential to maintaining a healthy and productive workforce. It also helps manage healthcare costs more effectively through negotiated rates and better coverage options.

Benefits of Group Health Insurance for Employers

Group Health Insurance offers numerous benefits for employers, making it an essential consideration for any business looking to support its workforce and reduce costs.

Here are some key advantages:

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Tax Benefits

One of the significant employer incentives for providing group health insurance is the tax advantage it offers. Employers can often deduct the cost of health insurance premiums as a business expense, lowering their overall tax burden. This makes offering health insurance a financially sound decision for employers who are looking for a means to promote employee care.

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People-First Approach

By offering group health insurance, employers demonstrate a commitment to the well-being of their employees. This people-first approach can boost employee loyalty by showing that the company values its workforce. It creates a supportive work environment, which can lead to increased productivity and job satisfaction.

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Lower Premiums

Group health insurance typically has lower premiums than individual plans. By pooling together a large number of employees, the risk is spread out, leading to more affordable rates. This cost-effective solution helps businesses manage their expenses while providing comprehensive health coverage.

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Employee Value and Satisfaction

Providing health insurance is a competitive advantage in attracting and retaining talent. Employees value health benefits highly, and offering a robust health insurance plan can improve employee satisfaction and reduce turnover. A satisfied workforce is more likely to be engaged and committed to the company’s success.

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Financial Well-Being

Group health insurance is a critical product for the financial well-being of the workforce. It protects employees from medical emergencies and provides peace of mind by ensuring they have access to necessary medical care. This financial security can lead to a more focused and less stressed workforce.

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Customisable Policies

Employers can customise group health insurance policies to fit their budget and the specific needs of their employees. This flexibility allows businesses to choose the level of coverage that is most appropriate for their workforce, ensuring that they provide meaningful benefits without overstretching their financial resources.

Benefits of Group Health Insurance for Employees

Here are some of the most lucrative benefits of group health policies that the employees of an organisation can enjoy:

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Timely Consultations

Employees can gain access to timely nutritionist and doctor consultations. This helps them manage their health more effectively. This also ensures that they can seek professional advice and support for their dietary and medical needs on time.

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Booking Lab Tests

Employees can easily book lab tests, which are usually done at much-discounted rates. This benefit ensures regular monitoring of their health, leading to early detection and treatment of any potential diseases.

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Ordering Medicines

Employees can now order discounted medicines hassle-free, as they can easily get prescriptions through the insurer’s network. This convenience saves time and ensures they receive their medications promptly.

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Maternity Benefits with Zero Waiting Period

Many such plans offer maternity coverage with no waiting period. This ensures immediate financial support for expecting mothers and employees who are planning a family.

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Employees Can Get Dependents Covered

Finally, such plans allow employees to get their dependents covered, providing comprehensive health benefits for their entire family.

Key Features of Group Health Insurance Policies

Since group insurance is a tailor-made health plan, these features are indicative and can differ based on customisation by the employer when deciding on their desired scope of coverage.

Key Features Details

Waiting Period

Option to Coverage from Day 1

Policyholder

Employer

Insured Members

Employees only or Employees + Family Members as Dependents (Optional): Legal spouse, children, dependent parents

Mid-Term Addition of Dependents

New borns and spouses in case of marriage for a requisite premium.

In-Patient Treatment

Covered up to the Sum Insured and the Sub-Limit applicable per claim.

Pre-Hospitalisation Coverage and Post-Hospitalisation Coverage

Covered up to the number of days as specified in the policy schedule/ insurance certificate.

Day Care Procedures

Covered up to the number of days as specified in the policy schedule/ insurance certificate.

Domiciliary Treatment

Covered if opted for as per policy schedule

Maternity Cover

Covered if opted for as per policy schedule

Baby Day One Cover

Covered if opted for as per policy schedule

Pre/Post-Natal Cover

Covered if opted for as per policy schedule

Organ Transplant

Covered if opted for as per policy schedule

Cashless Treatment Claims

Available for Network Hospitals.

Ambulance Cover

Covered if opted for as per policy schedule

Network Hospitals

11000+ hospitals across India.

Family Transportation Benefit

Covered if opted for as per policy schedule

What is Covered in Group Health Insurance?

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In-Patient Treatment

Indemnification of medical expenses incurred due to disease/ illness/ injury during the policy period that requires the insured person’s admission to a hospital as an in-patient for a minimum period of 24 consecutive hours. A daily hospital cash benefit is also available here.

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Pre-Hospitalisation Expenses

Expenses for consultations, investigations, and medicines incurred up to the number of days as specified in the policy schedule prior to admission to the Hospital. The coverage can be claimed under In-patient Treatment/Day Care Procedures/Domiciliary Treatments.

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Post-Hospitalisation Expenses

Expenses for consultations, investigations, and medicines incurred up to the number of days, as specified in the policy schedule, after discharge from the Hospital. Like pre-hospitalisation expenses, this benefit can be claimed under In-patient Treatment/Day Care Procedures/Domiciliary treatments.

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Day Care Treatment

Coverage for expenses for listed Day Care treatment due to disease/ illness/ injury during the policy period taken at a hospital or a Day Care Centre. For more information, you can check our blog on common daycare procedures covered by health insurance.

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Domiciliary Treatment

Coverage for expenses related to at-home or domiciliary treatments of the insured person if the treatment exceeds three days for management of an illness. It does not include coverage for enteral feedings or end-of-life care.

Note: Domiciliary hospitalisation means medical treatment for an illness/disease/injury which in the normal course would require care and treatment at a hospital but is actually taken while confined at home under any of the following circumstances:

  1. the condition of the patient is such that he/she is not in a condition to be removed to a hospital, or
  2. the patient takes treatment at home on account of non-availability of room in a hospital
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Organ Transplant

Coverage for medical and surgical expenses of the organ donor for harvesting the organ where an insured person is the recipient. These expenses will be covered if the organ donation is in accordance and compliant with The Transplantation of Human Organs Act (Amended), 1994. The insured person must also have submitted an in-patient hospitalisation claim under the in-patient hospitalisation treatment cover to be eligible for this cover.

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Ambulance Cover

Coverage for expenses incurred on transportation of the insured person in a registered ambulance to the hospital in the case of an emergency or transfer from one hospital to another for better treatment. The claim must be admissible under this policy's in-patient treatment or daycare procedures to be eligible for this cover.

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Maternity Coverage

Coverage for maternity expenses for childbirth and/or maternity expenses like the medical and lawful termination of pregnancy and the medical resuscitation of the newborn baby as per the sub-limit specified in the policy schedule. In the case of ectopic pregnancies, while they aren't included under our maternity cover, they can still be claimed under the in-patient treatment clause of our Group MediCare policy.

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Family Transportation Benefit

The transport cost of one immediate family member, like the insured person's legal spouse, child, parent, etc., is reimbursed if the insured person is admitted to a hospital at least 200 km away from their residence.

What is not Covered in Group Health Insurance?

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Waiting Period

Any claim made during the policy waiting period, the waiting period for specific diseases and pre-existing diseases will not be covered. However, there are exclusions available for these.

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Investigation and Evaluation

Expenses related only to primary diagnostics and evaluation purposes. Any diagnostic expenses which are not related or not incidental to the current diagnosis and treatment.

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Rest and Respite Care

Expenses related to enforced bed rest and respite services for terminally ill people.

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Obesity/Weight Control

Expenses related to the surgical treatment of obesity that does not fulfill all the below conditions:

  • Surgery to be conducted is upon the advice of the Doctor.
  • The surgery/procedure conducted should be supported by clinical protocols.
  • The member has to be 18 years of age or older.
  • Body Mass Index (BMI) of the patient is greater than or equal to 40 or greater than or equal to 35 in conjunction with any of the following severe co-morbidities following failure of less invasive methods of weight loss:
  1. Obesity - related cardiomyopathy
  2. Coronary heart disease
  3. Severe Sleep Apnea
  4. Uncontrolled Type2 Diabetes
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Gender Change Treatment

Expenses related to treatment and surgery for gender change.

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Cosmetic or Plastic Surgery

Expenses for cosmetic or plastic surgery or any treatment to change appearance unless for reconstruction following accidents, burns, or cancer or as part of medically necessary treatment. Additionally, this does not include dental treatments.

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Addiction

Expenses for treatment for alcoholism, drug or substance abuse, or any addictive condition and their consequences.

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Unproven Treatments

Expenses related to any unproven treatment, services and supplies for or in connection with any treatment.

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Miscellaneous

Expenses for some cases of refractive error treatment, injury due to adventure sports, breach of law, and sterility and infertility treatment.

Things to Consider When Comparing Group Health Insurance

When comparing group health insurance plans, it is essential to evaluate several key factors to ensure you select the best option for your organisation and employees.

Here are the main points to consider:

1

Value for Money

Ensure that the plan provides comprehensive coverage at a reasonable cost. Compare the premium costs, deductibles and out-of-pocket expenses to determine if the plan offers good value for the benefits provided. Look for a balance between affordability and the quality of coverage to ensure that both the employer and employees benefit.

2

Convenience

Consider the plan's convenience for both the employer and the employees. This includes the ease of managing the policy, the simplicity of enrolment processes and the availability of customer support. A plan that is easy to administer and understand will save time and reduce frustration for everyone involved.

3

Ease of Claims

The process for filing and settling claims should be straightforward and hassle-free. Look for insurers with the highest claim settlement ratio. Tata AIG has a user-friendly claims process that allows employees to submit claims easily and track their claim status. Quick and efficient claims processing is vital to ensure employees can access their benefits when needed.

4

Claim Settlement Ratio

The claim settlement ratio is an important metric that indicates the percentage of claims settled by the insurance provider. A higher ratio suggests that the insurer is reliable and efficient in processing claims. Choose a provider with a strong track record of settling claims promptly and fairly.

5

Nationwide Coverage

Ensure that the plan offers nationwide coverage, especially if your organisation has employees in different locations. A plan with a wide network of healthcare providers across the country ensures that employees can access medical services no matter where they are.

This is particularly important for businesses with remote workers or multiple office locations. Tata AIG has a pan-India presence. So, it does not matter where your company is located; we have got your back.

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Additional Benefits

Look for plans that offer additional benefits beyond basic healthcare coverage. These can include wellness programs, preventive care services, telemedicine options and discounts on health-related products and services. Additional benefits can enhance the overall value of the plan and contribute to the well-being of your employees.

By carefully evaluating these factors, you can choose a group health insurance plan that meets your organisation's needs and provides valuable support to your employees.

Being an online insurance provider allows us to deliver group health insurance plans with extensive coverage at affordable rates. Plus, our online facilities allow you to compare multiple health policies on our site.

Eligibility Criteria to Purchase Group Health Insurance

  • Tata AIG offers comprehensive group health insurance policies that cater to the needs of various groups. To purchase such a policy, certain eligibility criteria must be met. Understanding these criteria helps ensure that your group qualifies for the insurance and can take full advantage of the benefits offered.
  • One of the primary group health insurance eligibility criteria is the size of the group. A minimum of seven members is mandatory to qualify for a group health insurance policy. This rule is set to ensure that the insurance pool is large enough to spread risk effectively, making it viable for the insurer and beneficial for the insured members.
  • Consider a medium-sized tech company, "Tech Innovators Pvt. Ltd.," which employs 50 people. The company wants to ensure the well-being of its employees by providing health insurance. By meeting the eligibility criteria of having more than seven employees, Tech Innovators can purchase a group health insurance policy.
  • This policy will cover all employees, providing them with access to essential healthcare services and additional benefits such as dental and vision coverage.

Why Choose Tata AIG Group Health Insurance Plan for Employees?

Tata AIG Group Health Insurance plans are one of a kind. Our online infrastructure allows us to streamline our services and be a one-stop solution for all your policy requirements.

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Claims Settlement Ratio

A claims settlement ratio (CSR) can be an important factor when comparing group health plans, as it indicates the insurer's annual claim approval rate.

However, an insurer's CSR can decrease due to factors like fraudulent claims, claims against exclusions, or claims raised during waiting/grace periods. So, while CSR is an important factor, it should not be the sole deciding factor on purchase.

At Tata AIG, our CSR is 96.70%. We also offer online, paperless transaction services to help streamline your claims processes and claims tracking facilities to ensure transparency.

2

Geographical Presence

Having a wide range of network hospitals and clinics covered under your group health insurance plan ensures that all your employees have access to high-quality medical care no matter where they are. We have 11000+ network hospitals across India, where employees covered under our Group MediCare Policy can claim cashless facilities.

How to Apply for Group Health Insurance Policies?

Purchasing Group Health Insurance from Tata AIG is a straightforward process. Follow these steps to ensure you select and apply for the right plan for your organisation:

1

Assessment

Begin by assessing your group's healthcare needs. Consider the number of employees, their age, health conditions, and any specific requirements they might have. This initial assessment will help you determine the appropriate coverage amount and the type of plan that will best meet your organisation's needs.

Understanding these details is crucial for selecting a plan that provides comprehensive and adequate coverage for all employees.

2

Reach Out to Us

Contact Tata AIG to get started with your Group Health Insurance application. You can reach us via phone, email or through our website. Our representatives are available to guide you through the process, answer any questions you might have and provide expert advice on the available options.

They will help you understand the different plans and their benefits, ensuring that you make an informed decision.

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Buy Online

For convenience, you can also purchase Group Health Insurance online. With us, you can explore the various plans available, compare their features, and select the one that best fits your organisation's needs. You can also opt for a personalised plan at your convenience.

Our online platform allows you to easily fill out the necessary forms and submit your application. Once your application is reviewed and approved, your policy will be activated.

How to Raise Cashless Claims for Group Health Insurance

Raising a cashless treatment claim for Group Health Insurance with Tata AIG involves a clear and detailed process.

Here is how you can go about it:

1

Intimation

  • Emergency Hospitalisation: In the event of an emergency hospitalisation, you must inform Tata AIG within 24 hours of your admission to the hospital. This prompt intimation is crucial to initiate the cashless claim process.
  • Planned Hospitalisation: For planned hospitalisations, inform Tata AIG at least 48 hours before the scheduled admission. This advance notice allows sufficient time to process the pre-authorisation request.
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Cashless Claim Process

Request for Pre-Authorisation

  • Visit the insurance/TPA desk at the hospital where you are admitted or planning to be admitted.
  • Obtain the pre-authorisation form and complete it with all the required details. Ensure all information is accurate and complete to avoid delays.
  • Please fax the completed pre-authorisation form to Tata AIG. The hospital’s insurance desk can assist you with this process.

Approval

  • The claim management team at Tata AIG will review your pre-authorisation request.
  • If the request meets the criteria and all information is in order, an approval letter will be sent to the hospital. This approval allows the hospital to proceed with the cashless treatment.

Query

  • If the claim management team requires additional information or has any queries, they will raise a query.
  • The hospital or the insured (you) must respond promptly to these queries. Providing timely and accurate information helps in the swift processing of your claim.

Rejected

  • If the cashless claim is rejected for any reason, you can still go ahead with the treatment.
  • In such cases, after receiving the treatment, you can file a reimbursement claim. Ensure you keep all the necessary documents, bills and receipts to support your reimbursement claim.

How to Raise Reimbursement Claims for Group Health Insurance

Raising a reimbursement claim for Group Health Insurance with Tata AIG is a straightforward process. Follow these steps to ensure your claim is processed efficiently:

1

Intimation

  • Emergency Hospitalisation: Inform Tata AIG within 24 hours of your hospitalisation in case of an emergency. This timely notification is crucial to initiate the reimbursement claim process.
  • Planned Hospitalisation: For planned hospitalisations, inform Tata AIG at least 48 hours before the scheduled admission. This advance intimation helps in processing your claim smoothly.
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Reimbursement Claim Process

Claim Form Submission

  • After discharge from the hospital, complete the reimbursement claim form accurately and provide all required details.
  • Submit the completed claim form along with all necessary documents as per the policy terms and conditions. These documents typically include hospital bills, discharge summaries, prescriptions, diagnostic reports and any other relevant medical documents.

Approval

  • The claim management team at Tata AIG will review your submitted claim form and documents.
  • If everything is in order and meets the policy criteria, an approval letter will be sent to you confirming the acceptance of your claim.

Query

  • If the claim management team requires additional information or has any queries regarding your claim, they will raise a query.
  • You must respond promptly and accurately to these queries. Providing the required information quickly helps in the smooth processing of your claim.

Rejected

  • If your reimbursement claim is rejected, Tata AIG will communicate the reason(s) for the rejection clearly.
  • Understanding the reasons for rejection can help you address any issues or discrepancies for future claims.

Documents Required for Group Health Insurance Claim/Reimbursement

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List of documents needed to avail cashless facility

  • Insurance Card / Policy Copy
  • Copy of Company photo ID.
  • Customer Address Proof.
  • Duly Filled CKYC Form if the Claimed amount is above ₹1 lakh
  • Admission notes from a treating doctor.
  • Previous OPD consultation papers with reports, if any.
  • Previous discharge summary or any other medical records available with you.
  • Any previously approved / settlement letter from Tata AIG for reference. (Optional)
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List of documents needed to avail Reimbursement

  • Duly filled and signed the Claim form
  • Insurance Card or Policy Copy
  • Medical Certificate signed by the doctor
  • Original discharge summary & Original consolidated final bill.
  • Break-ups required for the submitted final bill.
  • Cash paid receipts of hospital/pharmacy/lab.
  • Bank details of payee name with printed.
  • Supportive investigation reports.
  • In the case of implants used, invoices are required.
  • In case of Accidental injuries, MLC/ FIR is required.
  • In case of the death of the main member, please provide details of the nominee (as per policy schedule), along with the nominee's address and ID proof.
  • In case the claim value is above ₹1 lakh, the CKYC form with mandatory columns filled, with a photograph of the main member and cross-signed on it.

What is a Health Card in a Group Health Plan?

A Health Card is a vital component of a Group Health Plan that serves as an identification and access card for individuals enrolled in the plan. It typically contains essential information about the member ID, policy period, age, date of birth and gender.

The primary purpose of a Health Card is to facilitate easy and efficient access to healthcare services within the network of providers associated with the insurance plan.

A Health Card typically includes information such as the policyholder's name, policy number, and other relevant identification details. It may also feature the contact information of the insurance company and a helpline number for policy-related queries.

How to Download a Health Card?

To download your health card for your Group Health Insurance Policy with Tata AIG, follow these simple steps:

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Access via App

Employees can easily download their health card by accessing the Tata AIG app. Log in to your account, navigate to the Group Health Insurance section and download your health card directly from there.

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Email Search

Alternatively, you can find your health card by searching your official email inbox. Look for an email from Tata AIG related to your Group Health Plan. The health card will be attached to this email.

Terminologies You Need to Know Before Buying a Group Health Insurance Policy

Before purchasing a group health insurance policy, it is essential to familiarise yourself with key terminologies to make an informed decision.

Here are important terms you should know:

  • Premium

    The amount you pay periodically (monthly, quarterly, or annually) to the insurance company to maintain the group health insurance coverage.
  • Deductible

    The predetermined amount that the insured individual or the group must pay out-of-pocket before the insurance coverage kicks in. Higher deductibles generally result in lower premium costs.
  • Copayment (Copay)

    A fixed amount that the insured person must pay at the time of receiving healthcare services, such as doctor visits or prescription medications. The co-payment amount varies depending on the service and is often a set percentage or a fixed sum.
  • Network

    A group of healthcare providers and hospitals that have agreements with the insurance company to provide services at negotiated rates. It is important to understand the network's size and the availability of preferred healthcare providers.
  • Pre-Authorisation

    The process of obtaining approval from the insurance company before undergoing certain medical procedures or treatments.
  • Exclusions

    Specific medical services, treatments, or conditions that are not covered under the group health insurance policy. It is crucial to review the list of exclusions to understand what is not covered by the policy.
  • Waiting Period

    The duration during which certain benefits, such as coverage for pre-existing conditions or maternity benefits, may not be available. It is important to know the waiting period associated with different benefits.
  • Renewal

    The process of extending the group health insurance policy beyond its initial term. Understanding the renewal terms and conditions, including any changes in coverage or premiums, is crucial.

Difference Between Group Health Insurance and Individual Health Insurance

Group health insurance and individual health insurance are two distinct types of health coverage that vary in terms of their eligibility, cost structure and coverage options. <br> Group health insurance refers to a policy provided by an employer or an organisation to cover a group of individuals, such as employees or members of an association. <br> In contrast, individual health insurance is purchased directly by an individual for themselves and their dependents. Here are some of the key differences between the two:

Differentiating factorsGroup Health InsuranceIndividual Health Insurance

Eligibility

It is primarily offered by employers to their employees as part of employee benefits. It covers all eligible employees and, in some cases, their dependents.

Individual health insurance is available to any individual, including self-employed individuals, unemployed individuals, or those not covered under group policies.

Coverage

It generally provides standard coverage options determined by the employer. These plans often include basic hospitalisation, pre- and post-hospitalisation expenses, and some additional benefits.

Such plans offer a wider range of coverage options, including comprehensive coverage for hospitalisation, outpatient care, maternity benefits, critical illness coverage, and more. Individual policies can be customised to suit the specific needs of the insured.

Cost Structure

These plans usually have lower premium costs compared to individual policies because the employer often subsidises a portion of the premium. The premium is shared between the employer and employees, making it a cost-effective option.

The premiums are solely the responsibility of the insured person and are based on factors such as age, medical history, and chosen coverage options.

Portability

These plans are typically tied to the employer. When an employee leaves the organisation, the coverage may be lost unless they opt for portability or an individual policy.

Such plans are portable, allowing individuals to maintain coverage.

Underwriting

These plans in India generally have simplified underwriting processes, with no or minimal medical underwriting requirements.

Here, the insurers may conduct more extensive underwriting, considering an individual's medical history, pre-existing conditions, and overall health to determine eligibility and premium rates.

Frequently Asked Question

Can I get group plans for my employees of any size in a Group Health Insurance plan?

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No, to qualify for a group health insurance plan, your group must consist of at least seven members. This is the minimum group size required to ensure risk is spread effectively among the insured members.

How is a group health insurance policy different from an individual health insurance plan?

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A group health insurance policy covers all eligible members of a group, such as company employees or association members, under a single policy. It often comes at a lower premium per person compared to individual health insurance plans, which cover only a single person. Group plans also offer more comprehensive benefits and usually impose fewer restrictions.

Who can be covered in a group health insurance policy?

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A group health insurance policy can cover employees of a registered organisation, members of registered welfare associations, credit cardholders of specific companies or banks and customers of businesses offering insurance as an added benefit. Depending on the policy terms, it can also include dependents such as spouses and children.

How is the premium of a Group Health Insurance policy calculated?

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The premium for a group health insurance policy is calculated based on factors such as the number of members, the age and health profile of the members, the type of coverage chosen and the sum insured. Larger groups often benefit from lower per-person premiums due to the spread of risk.

What is the waiting period in group health insurance?

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The waiting period in group health insurance is the time span during which certain benefits are not available. Typically, this includes a waiting period for pre-existing conditions or specific treatments. However, group policies often have shorter waiting periods compared to individual plans.

What is room rent capping in group health insurance?

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Room rent capping is a limit set by the insurance policy on the amount payable for hospital room rent. For example, the policy might cap room rent coverage at a certain percentage of the sum insured or a fixed amount per day. Any cost above this cap must be borne by the insured.

Can you purchase group health insurance for specific employees?

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Yes, you can customise group health insurance plans to cover specific categories of employees within your organisation. This allows flexibility in providing different levels of coverage based on job roles or other criteria.

What is the difference between ESIC and a group health insurance plan?

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ESIC (Employees' State Insurance Corporation) is a social security scheme for workers providing medical and cash benefits, mandated by the government for employees earning below a certain threshold. Group health insurance, on the other hand, is a private insurance policy that can cover all employees regardless of their salary and offers more comprehensive and customisable benefits.

Can we buy a group health insurance policy if we have only 10-15 employees at our workplace?

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Yes, you can buy a group health insurance policy if you have between 10-15 employees. As long as you meet the minimum requirement of having at least seven members, you can purchase group health insurance. Tata AIG's group health insurance plans cater to small and medium-sized businesses.

What is the difference between group health insurance and individual health insurance?

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Group health insurance covers multiple members under one policy, usually at a lower cost per person, and is often provided by employers or associations. Individual health insurance covers only one person and usually has higher premiums but more personalised coverage options.

Does Group Insurance also cover families of its employees?

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Yes, group health insurance policies from Tata AIG offer the option to cover the families of employees, including spouses and children, under the same plan.

Can I port my group health insurance to individual health insurance if I leave my company?

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Yes, you can port your group health insurance policy to an individual health insurance plan if you leave your company. This allows you to maintain continuity of coverage without losing the benefits accrued during your time in the group plan.

Can I buy both corporate health insurance and individual health insurance at the same time?

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Yes, you can hold both corporate or group health insurance and individual health insurance policies simultaneously. This can provide additional coverage and benefits beyond what is offered by your employer.

Is vaccination covered in Group Health Insurance?

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Yes, as per the general policies under Group Health plans, vaccinations for newborn babies are covered.

Is coronavirus covered in Group Health Insurance?

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Yes, group health insurance from Tata AIG includes coverage for coronavirus-related treatments, subject to the terms and conditions of the policy.

What is the facility for a health check-up?

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Group health insurance policies often include health check-up facilities, which allow insured members to undergo regular medical examinations. These check-ups help in early detection and management of health issues.

Are health check-ups covered in Group Health Insurance?

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Yes, most group health insurance plans include coverage for routine health check-ups as part of their preventive healthcare benefits.

What is a financial emergency cash benefit?

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A financial emergency cash benefit is a feature in some group health insurance policies that provides immediate cash assistance to insured members during a medical emergency. This benefit helps cover urgent expenses that arise before insurance claims are processed.

How to purchase Group Health Insurance from Tata AIG?

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To purchase Group Health Insurance from Tata AIG, follow these basic steps:

  • Assessment: Assess your group's healthcare needs, including the number of employees and their specific requirements. This will help you determine the coverage amount and type of plan suitable for your organisation.
  • Reach out to us: Contact us, and our representatives will guide you through the process, answer your queries, and provide expert advice on the available options.
  • Buy online: You can visit the Group MediCare Policy page to buy the policy online.

Who needs to have Group Health Insurance?

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Group Health Insurance benefits organisations of all sizes, including small businesses, startups, and large corporations. Any organisation that values the well-being of its employees should consider having a Group Health Insurance policy. It provides comprehensive healthcare coverage to all eligible group members, including employees and their dependents.

Group Health policies ensure financial protection against medical expenses but also help attract and retain talented employees, boost employee morale, and create a healthy and productive work environment.

By proactively investing in the health and welfare of your workforce, you demonstrate your commitment to their well-being, making such health plans a valuable asset for your business.

What are the possible inclusions and exclusions under the Group Health Insurance from Tata AIG?

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Tata AIG offers several inclusions and exclusions. It's important to review the policy document for a detailed understanding of the coverage and exclusions.

  • Inclusions: Tata AIG's Group Health Insurance plan covers a wide range of healthcare benefits, including coverage for in-patient treatment, which includes pre and post-hospitalisation expenses, day-care procedures, organ donor cover, ambulance cover, maternity cover, baby day one cover, and family transportation benefits (Pls refer to your policy schedule for detailed T&C).
  • Exclusions: The plan, however, has certain exclusions. These include expenses related to investigation and evaluation, treatments for obesity, cosmetic or plastic surgery, gender change treatments, unproven treatments, sterility and infertility treatments, and dental treatments.

Is medical diagnosis and evaluation also covered under Tata AIG Group Health Insurance?

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Medical diagnosis and evaluation are not covered under Tata AIG Group Health Insurance.

Is the migration of policies available under Tata AIG Group Health Insurance benefits?

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Yes, migration of policies is available under Tata AIG Group Health Insurance benefits. Tata AIG offers a seamless policy migration option, which allows groups to transfer their existing group health insurance policies from another insurance provider to Tata AIG.
This migration process ensures a smooth transition without losing continuity or coverage for the insured members. It allows groups to avail themselves of the comprehensive benefits and services offered by Tata AIG's Group Health Insurance plans.
The migration process and eligibility criteria may vary, so it is recommended to contact our policy experts for further information and assistance regarding policy migration.

What is the claim settlement process for the Tata AIG Group Health Insurance plan?

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The claim settlement process for Tata AIG Group Health Insurance plan typically involves the following steps:

  • Intimation: In the event of a claim, it is important to notify Tata AIG as per predefined TAT. Contact the dedicated claims helpline or customer service to initiate the claim process. Provide relevant details such as policy number, insured person's information, nature of the claim, and incident details. You can reach Tata AIG 24/7 on our toll-free number 1800-267-7123.
  • Documentation: Submit the necessary documentation to support the claim. This may include claim forms, medical reports, bills, prescriptions, discharge summaries, investigation reports, and any other relevant documents as requested by Tata AIG.
  • Verification: Tata AIG will review the submitted documents and assess the claim for validity and coverage under the policy. The claim may be subject to verification, including medical examination if required.
  • Claim Settlement: Tata AIG will process the settlement once the claim is approved. The payment will be made directly to the insured or the healthcare provider, depending on the circumstances and policy terms.
  • Reimbursement or Cashless: Depending on the chosen option, the claim settlement can be either reimbursement or cashless. In the case of a cashless facility, Tata AIG may directly settle the medical bills with the network hospital, subject to policy terms and conditions.

How to pick the right Group Health Insurance for employees?

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To pick the right Group Health Insurance for employees, you need to keep in mind the following aspect:

  • Consider their healthcare needs, including pre-existing conditions and age demographics.
  • Evaluate coverage options such as in-patient and outpatient benefits, maternity cover, and pre/post-hospitalisation expenses.
  • Check the network of hospitals and the customisation options available. Assess the claim settlement process, premiums, and cost-sharing mechanisms.
  • Research the insurance provider's reputation, customer service, and additional services like wellness programs.
  • Seek expert advice and compare multiple options to make an informed decision that provides comprehensive coverage, value for money, and promotes the well-being of your employees.

What is the premium calculation procedure under the Group Health Insurance plans?

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The premium calculation procedure under Group Health Insurance plans typically considers factors such as the number of employees, their age, the sum insured, coverage benefits, and any additional risk factors specific to the group to determine the premium amount.

Who can be covered under a Group Health Insurance plan?

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A Group Health Insurance plan can cover various individuals, including employees, dependents (spouses and children), and sometimes dependent parents. The exact eligibility criteria may vary depending on the specific plan and the terms set by the insurance provider. Contact us to learn more about Tata AIG Group Health Insurance plan benefits.

What is the waiting period for Tata AIG Group Health Insurance Policy?

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The waiting period varies depending on the policy and may typically apply to pre-existing conditions, certain illnesses, or specific treatments.
There is no waiting period for Tata AIG Group Health Policy, and coverage starts on day 1, according to the plan opted for.

Can I purchase Group Health Insurance for the employees of my small business?

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Yes, you can purchase Group Health Insurance for your small business employees. Group Health Insurance is available for businesses of all sizes, including small businesses. It offers healthcare coverage to employees, providing financial protection and access to medical services. To qualify for group health insurance, employers typically need a minimum of 10 employees.

What are the disadvantages of a Group Medical Insurance Policy?

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While Group Medical Insurance Policies offer numerous benefits, they also have some potential disadvantages. Here are a few disadvantages to consider:

  • Dependency on Employer: Group policies are typically tied to the employer, meaning if an employee leaves the organisation, they may lose their coverage and have to seek alternative insurance options.
  • Limited Control: As an individual covered under a group policy, you may have limited control over coverage or specific benefits. The decision-making lies primarily with the employer or the insurance provider.

When is the right time to purchase Group Health Insurance?

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The right time to purchase a Group Health Insurance is typically when an organisation is established or when employers need to provide comprehensive healthcare coverage. It is advisable to purchase it early to ensure employees can access healthcare benefits from the start.
Additionally, purchasing before any major health issues arise is beneficial, as pre-existing conditions may be subject to waiting periods. The timely purchase allows for better financial planning, employee retention, and a healthy work environment.

Is COVID-19 covered under Group Health Insurance Plans?

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No, not all group health insurance plans in India must cover COVID-19. However, considering the unprecedented nature of the pandemic, most insurance providers have extended coverage for COVID-19 under their group health insurance plans.

Coverage for COVID-19 under group health insurance plans may vary depending on the insurance provider and the specific terms and conditions of the policy. Typically, coverage includes hospitalisation expenses, such as room charges, doctor's fees, nursing expenses, diagnostic tests, medications, and other necessary medical treatments related to COVID-19.

At Tata AIG, COVID-19 cases are covered if treatment is provided on a patient basis at government-recognized hospitals.

What does "room rent capping" refer to in group health insurance?

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Room rent capping" in group health insurance refers to a policy provision that sets a limit or cap on the amount the insurance company will reimburse for room charges during hospitalisation. If the room rent exceeds the specified cap, the policyholder may have to bear the additional expenses out of pocket.

For example, if the policy has a room rent capping of ₹5,000 per day and the room charges are ₹6,000 per day, the policyholder will pay the remaining ₹1,000. Room rent capping helps insurance companies control costs and prevent excessive billing for higher-category rooms.

Is it possible to customise the room rent under group health insurance?

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Customising the room rent under group health insurance can be done by the policyholder only. Group health insurance plans often come with predefined room rent limits or capping, which cannot be individually adjusted or customised.
The insurance provider predetermines the room rent limits typically based on the sum insured or the policy's terms and conditions. Policyholders should carefully review the policy documents to understand the specific room rent limits applicable to their group health insurance plan.
With Tata AIG, the room rent options under the Group Health Insurance policy are stated below:

  1. For in-patient treatments, the maximum allowable Room Rent will be restricted to the specified amount/percentage of the Sum Insured or the designated room category mentioned in the Policy Schedule/Certificate of Insurance.
  2. For associated medical expenses, if the Insured Person is admitted to a room with higher Room Rent expenses than the specified limit in the Policy Schedule/Certificate of Insurance, they will be responsible for a proportionate share of the total Associated Medical Expenses (excluding pharmacy charges, diagnostic costs, costs of implants & medical devices, and consumables expenses).

The proportionate share is determined by the difference between the eligible Room Rent expenses and the actual Room Rent expenses incurred. This applies to hospitals that have differential billing or for expenses where differential billing is based on the Room Category.

What is the coverage mechanism for pre-existing diseases under group health insurance?

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The coverage for pre-existing diseases under group health insurance is subject to certain considerations and conditions.

It's important to note that coverage for pre-existing diseases may differ among insurance providers and policies. Some group health insurance plans may offer coverage for pre-existing diseases from day one, while others may impose waiting periods.

Tata AIG's Group MediCare plan offers immediate insurance coverage to employees, including coverage for pre-existing diseases, depending upon the plan chosen by the employer.

What kind of maternity benefit is provided under group health insurance?

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Group health insurance plans often include maternity benefits to support policyholders during pregnancy and childbirth. Here's an explanation of the maternity benefits typically offered:
Maternity benefits under group health insurance plans cover the expenses related to pregnancy, childbirth, and postnatal care. These benefits typically include coverage for hospitalisation expenses, such as delivery charges, doctor's fees, nursing charges, and room charges. Additionally, expenses for pre and postnatal consultations, diagnostic tests, and medications may also be covered.
Our Group Health Insurance Plan offers to cover maternity. At Tata AIG, we also provide coverage extensions for our Group MediCare Policy:
Pre/Post-Natal Cover: This add-on covers pre and post-natal expenses on an outpatient basis. It includes pre-natal check-ups, prescribed medications, and diagnostic tests from the confirmation of pregnancy, as well as post-natal check-ups for six weeks following delivery. The sum insured for this cover applies to pre and post-natal treatments and is part of the Maternity limit.

As an employer, what extra benefits can we get by providing our employees with Group Health Insurance Plans?

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By providing employees with group health insurance plans, employers can offer several extra benefits that contribute to their overall well-being and job satisfaction. Here are some key advantages:

  • Enhanced Employee Retention: Offering group health insurance can enhance employee retention rates. Employees value the security and financial protection provided by health insurance, leading to increased loyalty and reduced turnover.
  • Improved Attraction of Talent: Group health insurance is a valuable perk that can attract top talent during recruitment. It demonstrates an employer's commitment to employee welfare and can give them a competitive edge in attracting skilled professionals.
  • Better Employee Health and Productivity: With access to comprehensive healthcare, employees are more likely to prioritise their health and seek timely medical attention. This can improve overall health, reduce absenteeism, and increase productivity.
  • Financial Security: Group health insurance helps protect employees and their families from the financial burden of medical expenses. It provides coverage for hospitalisation, treatments, and other healthcare services, alleviating financial stress and allowing employees to focus on their work.
  • Peace of Mind: Knowing that a group health insurance plan covers them, employees experience peace of mind and feel secure about their healthcare needs. This can contribute to a positive work environment and employee morale.

Is a health check-up necessary before taking group health insurance for employees?

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While a health check-up is not always mandatory, it is recommended before purchasing group health insurance for employees. A health check-up helps insurance providers assess employees' overall health condition, identify pre-existing conditions, and determine their risk profile. This information aids in underwriting decisions and ensures accurate premium calculations.
Additionally, it allows employees to address any existing health concerns before obtaining insurance coverage. While the cost may vary depending on the insurance provider and policy, a health check-up can provide a comprehensive understanding of the employees' health status and help tailor the insurance plan to meet their specific needs.
With Tata AIG, while individual health insurance policies often require individuals to undergo health check-ups before the policy is issued, group insurance policies operate differently. With group insurance, employees' health check-ups are typically not conducted as a prerequisite for coverage.

Can a person have both a corporate health insurance policy and an individual health insurance policy simultaneously in India?

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Yes, it is possible to have both a corporate health insurance policy and an individual health insurance policy at the same time in India. Many individuals opt for an additional individual health insurance policy to supplement the coverage provided by their corporate health insurance plan. This dual coverage ensures broader protection and allows policyholders to tap into the benefits of both policies when needed.
However, it's important to coordinate with the insurance providers and understand the coordination of benefits clauses to avoid any confusion or claim-related issues. Reviewing the terms and conditions of both policies and seeking guidance from insurance professionals can help individuals make informed decisions regarding dual coverage.

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