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    Service FAQs

    Endorsements

     

    Auto Insurance

    What is the procedure for Transfer of Insurance?

    For Transfer of Insurance from one vehicle to another you need to submit the below mentioned documents to our nearest branch.

     

    Transfer of Policy (Sale of Vehicle)

    • New RC copy /form 29-30
    • Old policy document (TATA AIG original policy document)
    • NOC from the previous insured
    • Rs. 50/- transfer fee
    • New application form. (New application form are provided at the branch)
    • Inspection of vehicle
    • NCB difference amount

    (Note - Inspection is not conducted in the branch, the branch team will provide a request no to the customer and the Inspection will be conducted at the customer’s residence)


    How do I cover a new accessory which I have recently fixed in my vehicle?
    For addition of accessory in your policy please approach your agent or you can also visit our nearest branch.

    How do I add/ delete the Hypothecation in my policy?

    1. For Addition of Hypothecation: Letter from the bank / Endorsed RC copy has to be submitted to our nearest branch or scan the documents and email us on customersupport@tataaig.com
    2. 2) In case of Deletion of Hypothecation: NOC / Endorsed RC copy has to be submitted to the branch or scan the documents and email us on customersupport@tataaig.com

    Note - You can also Fax us the documents on 022 – 66938170 (Note – After faxing the documents please call our tollfree 1800-266-7780 and place a request for Endorsement)


    Does this policy cover medical expenses incurred due to accident ?
    Yes, on payment of additional premium, medical expenses reimbursement can be covered. These expenses are payable, in case, if the claim is admitted under the basic policy cover.

    How can I change/ add my communication address/ telephone no?
    For change in communication address / telephone no’s please call our toll free – 1800-266-7780 or email us on customersupport@tataaig.com

    How should I change the registration address or any vehicle information on the policy?
    For any change or correction in registration address/ Vehicle Information you need to submit RC copy along with a request letter to your nearest branch

    Do I get premium accumulation back after some years in case I don’t make a claim.
    No.

    What are the other types of covers available for covering accidental injuries ?
    Contact individual companies for exact details on product
    OR 
    Email - You can also scan and email us the documents at customersupport@tataaig.com 
    OR
    Fax - You can also Fax us the documents on 022 – 66938170 (Note – After faxing the documents please call our toll free 1800-266-7780 and place a request for Endorsement) 

    Home Insurance

    How do I add/ delete the Hypothecation in my policy?

    1. For Addition of Hypothecation: Letter from the bank along with a covering letter has to be submitted to our nearest branch or scan the documents and email us on customersupport@tataaig.com
    2. In case of Deletion of Hypothecation: NOC copy has to be along with a covering letter which has to be submitted to the branch or scan the documents and email us on customersupport@tataaig.com


    Note - You can also Fax us the documents on 022 – 66938170 (Note – After faxing the documents please call our tollfree 1800-266-7780 and place a request for Endorsement) 

    How can I change/ add my communication address/ telephone no?
    For change in communication address / telephone no’s please call our toll free – 1800-266-7780 or email us on customersupport@tataaig.com

    How can I change the Insured name in my Home policy?
    For change in Insured name you can provide us a copy of Transfer Agreement along with a request letter to our nearest branch.
    OR
    Email - You can also scan and email us the documents at customersupport@tataaig.com 
    OR
    Fax - You can also Fax us the documents on 022 – 66938170 (Note – After faxing the documents please call our toll free 1800-266-7780 and place a request for Endorsement)

    Have Us Call You!
    Or You Can Contact Us on Our Toll Free No: 1800 22 22 33 33

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    2008, Tata AIG General Insurance Company Limited, all rights reserved.

    Registered Office : Peninsula Business Park, Tower A, 15thFloor, G.K.Marg, Lower Parel, Mumbai-400 013, Maharashtra, India. CINNumber : U85110MH2000PLC128425.

    Registered with IRDA of India Regn. No. 108. Insurance is the subject matter of the solicitation.

    For more details on benefits, exclusions, limitations, terms and conditions, please read sales brochure/policy wording carefully before concluding a sale.

    Toll Free Number : 1800 266 7780 / 1800 22 9966 (only for senior citizen policy holders). Email Id –customersupport@tataaig.com. Fax Number – 022 66938170