Innovative Marine Solutions

Tata AIG General Insurance Company Limited's Multinational Cargo Transport Program is a tailor-made cover for Indian companies whose operations span the globe. Under the program a Master Open Policy is underwritten in India covering the global transit risks of the assured and offering admitted policies in foreign countries as and when required. This policy can cover DIC (Difference in Conditions), movements between subsidiaries along with the coverages offered under a standard open policy. Our local offices along with marine teams located in all major cities will assist you in navigating through local legislation and currency regulations.

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Self Service Options

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A convenient way to register your claim & track your status.


A convenient way to register your claim & track your status.

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Service request

Make changes to your policy & update your contact details.

Service request:

Make changes to your policy & update your contact details.

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Print policy document and view renewal notice


Print policy document and view renewal notice



Benefits of eMarine:

  • The client can issue Marine Insurance Certificates anytime, anywhere from the comfort of his office/home to meet his business requirements.
  • Any number of users in the client's organization even from different locations can operate e-Marine with distinct user Ids and passwords.
  • The certificates can be viewed at various stages during issuance. Changes, if any, can be made then and there ensuring Quality documentation.
  • As the records get updated simultaneously at our office too, there is no need to submit separate declarations/details of certificates issued.
  • Balance available in the Deposit a/c can be viewed by the client at any point of time facilitating timely replenishments.
  • The unique encryption code on every insurance certificate facilitates verification of its authenticity, by any third party, anywhere in the world by simply logging on to our website and giving the encryption details.
  • Absolutely Free. There is no fee charged for e-Marine usage. Neither is there any need to install additional software. The only requirements are Internet connectivity and Acrobat Reader Version 4 and above.

Security Concerns

  • While developing this tool, the most important factor considered has been the security of data submitted by the client. The following features ensure that e-Marine is 100% Secure.
  • Data input and Information Access only by distinct user Ids and passwords.
  • During e-Marine operation, if PC left unattended for more than 5 minutes, Automatic Timeout takes place necessitating a new login.
  • The Server is maintained and monitored as per AIG's strict worldwide standards.
Insurance for Vehicles with No Hidden Conditions

Marine Loss Control (MLCE)

Marine Loss Control Engineering is one of the most important offerings of Tata AIG General Insurance Company Limited's Marine policies. It helps get our Assureds' products delivered on time and in undamaged condition to their clients.

  • This avoids loss of market share, products liability claims, and protects the brand integrity of the client.
  • This is achieved by scientific analysis, tailor-made recommendations and cost effective and sellable solutions provided by an experienced and full time dedicated team spread across the globe spanning different time zones.
  • MLCE helps our clients be more profitable by reducing loss frequency and severity and by giving value added service.
  • Provide timely and accurate information on worldwide and regional industry trends, high risk areas, potential hazards and threats.
  • Use of a well identified network of surveyors and security advisors that report under AIG standards
  • Direct contact with the different transport vendors and security providers
  • True involvement / Open to feedback / Constant Follow up

Claim Directory / 1st Loss Notice

In case of claims contact us at

To locate the nearest AIG office across the world visit

  • For domestic claims contact the policy issuing office or the nearest branch
  • Tata AIG General Insurance Company Limited The Marine Specialist

Tata AIG General Insurance Company Limited is the only Insurer in the market, having a dedicated team of marine underwriters in all branches of the company; experts who understand your business and provide you with customized solutions at most competitive rates.



Does Marine insurance cover Inland transit from the factory/ inland warehouse to the load port? Although the word Marine may appear to be synonymous with Ocean voyage, in reality, the modern day Marine insurance policies covering exports are 'warehouse to warehouse' policies i.e. from the factory / inland warehouse of the Indian exporter to the inland warehouse of the overseas buyer and encompass transits by all modes of transportation.

How important are sale terms? The standard sale terms are FOB, C&F (CFR) and CIF (CIP). The sale terms would determine the extent of insurance requirement e.g. under an FOB /CFR sale, the Indian exporter would be responsible till the goods cross the ship's rail and Marine insurance would consequently be required up to this stage. In short the marine policy should run concurrent to the sale terms.

What are Institute Cargo Clauses? Unlike policies issued by other branches of insurance which contain the schedule, conditions, definitions, exclusions, etc., a marine policy form is a 'blank' policy form which contains only the ‘Schedule’ with the preamble and the operative clause. The conditions of insurance are, therefore, not incorporated in the policy form. To complete the contract, insurance company takes recourse to the Institute Cargo Clauses which contain the conditions of insurance in detail. It is called ‘Institute’ because it is the property of The Institute of London Underwriters worldwide; majority of the insurance markets follow the London market.

Does an 'All Risks' policy cover everything? Any insurance policy covers fortuities / accidents i.e. uncertainties. To this extent, an ‘All Risks’ policy (subject to Institute Cargo Clause-A [ICC A] dt.1/1/82) covers all fortuities. Certainties are, therefore, excluded in a marine policy by “general” exclusions and “unseaworthiness and unfitness” exclusions. There are 2 other exclusions in a standard marine policy known as “War” and “Strikes” exclusions. However, these 2 exclusions could be covered on request on payment of nominal additional premium. In an “All Risks” policy, the individual risks/perils are not enumerated-the policy would, therefore, pay for all losses unless it has been caused by an excluded named peril.

Does Marine insurance cover storage at intermediate locations &/or at the port &/or at the final destination? The standard Marine policy covers movements during the “ordinary course of transit” and extends up to 60 days after completion of discharge overside of the insured goods from the carrying vessel at the final port of discharge. Therefore, this would include customary transshipments beyond the control of the Assured. The Marine insurance cover would, however, terminate where storages are intentional, voluntary and avoidable i.e. where there is a break in the “ordinary course of transit”. In short, as against common perception, the 60 days is not an automatic storage cover. Marine Policies terminate on goods reaching final destination. If it is the intention of the Assured to store the goods during the transit/voyage, it is pertinent to bring this to the notice of the Insurance Company at the beginning and the insurer may agree to extend the cover to include such storages at a premium and conditions to be agreed.

What is The Premium Payment Regulation or Section 64 VB? Section 64VB of the Insurance Act, 1938 requires payment of full premium (including service tax and stamp duty) before commencement of risk. Under an open marine policy the insurer accepts advance premium based on estimated shipments for a period of 3-6 months, it will be the responsibility of the insured to ensure that there is adequate deposit premium before commencement of any shipment. Inadequacy of premium could prejudice a claim.

Can the exporter receive claim payment under an export policy covering CIF shipment? Depending on the merits of a case an exporter could definitely have the right to claim, as an ‘unpaid vendor’. There could also be cases when the importer who is the rightful claimant desires that the claim be settled with the exporter so that the latter could make early/immediate replacement. In such cases, claim payment to the exporter could be considered against an 'NOC' from the importer.