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How To File A Car Insurance Claim In Case Your Car Gets Stolen

  • Author :
  • TATA AIG Team
  • Published on :
  • 26/06/2020

With the right car insurance, you can get pretty much the full value of the car back. But for that, you’ll have to make the claim first.

Click here to buy car insurance with theft cover

How To File A Car Insurance Claim In Case Your Car Gets Stolen

Do you ever forget where you parked your car and then panic when you can’t find it? Happens to all of us. You can’t help but think it’s been stolen and you’ve lost it forever. While insurance can’t do anything about your forgetfulness, it can definitely be a big help if it were actually stolen. With the right car insurance, you can get pretty much the full value of the car back. But for that, you’ll have to make the claim first.

So here is how you can do it!

File an FIR

Well, nothing better if your car can be found, right? So, as soon as you find out about the theft, you need to inform the police about it. Sooner you file the report, better are the chances of getting the claim accepted by the insurance company as well as getting the vehicle recovered sooner.

Inform the car insurance company

The second step in the process is to inform the insurance company immediately. You need to properly fill and sign the claim form and submit it along with a copy of the FIR. You’ll have to answer basic questions such as the time, place and the nature of the incident. Remember, you must do this within the time prescribed in your car insurance policy. Note that FIR is not a prerequisite for claims intimidation; it is usually a simultaneous process.

Inform the Road Transportation Authority

Did you know that if you do not inform the RTO about the theft, you might get into trouble if your car is used for any criminal activities? It is important to inform the RTO about the theft so that they can update the records of the number plate accordingly. You have to submit a copy of the FIR, registration certificate and may have to submit your claim form and a copy of your driving licence.

Collect the documents to file the claim

Once you have informed all the departments about the theft, it is time to collect all relevant documents and make a proper folder for it. The most common documents asked for by the insurer are:

  1. The original FIR copy
  2. Copy of the vehicle’s RC
  3. The duly filled and signed claim form
  4. A copy of your driving license
  5. Copy of the policy documents
  6. The original car keys to the vehicle, RTO transfer papers duly signed along with the necessary Forms (form 28, 29, 30)
  7. NOC and form 35 from the financer in case of a loan on the car

Get the no trace report

It is important to get the no trace report from the police which is one of the most important documents to end the claim process.

Can I claim full* amount for the car?

Every year when you renew the car insurance, the amount that you can claim under theft reduces with the sum assured. However, Tata AIG provides you with Return to Invoice (UIN: IRDAN108A0003V01200910) add-on that lets you get the invoice price of the car or the current value in the market, whichever is less. The add-on even reimburses the first-time registration charges and the road tax incurred on your car. But remember, RTI is only applicable to cars that are up to 5 years old and the first owner of the car.

Life is much simpler and peaceful if you get car insurance policy with the right add-ons!

With all this in mind, you are ready to make a car insurance claim if your car gets stolen.

Click here for a quick, smooth and hassle-free claims process.

*Note – new, latest price of the old vehicle will be the claim paid.

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Disclaimer / TnC

Your policy is subjected to terms and conditions & inclusions and exclusions mentioned in your policy wording. Please go through the documents carefully.

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