Features & Benefits of Roadside Assistance (RSA)

  • Author :
  • TATA AIG Team
  • Published on :
  • 23/04/2021

Car insurance is mandatory for every car owner in India. The essential piece of paper sitting in every car’s dashboard not only prevents a fine but also plays a crucial role in financial planning. An accident can be financially draining for you, your loved ones, and those involved in the event. Comprehensive insurance for a car saves you from a financial crisis during such times. It covers damages caused to the car, and liability to third parties, along with providing you with a personal accident cover.

Prevent Car Breakdown Hassle with Roadside Assistance

That’s not all. Car insurance add-on covers also secure you from hefty repairs or replacement costs that come as a part of owning a car. One such add-on feature is roadside assistance for a hassle-free car ride. Let’s discuss this cover and why it is a must-have.

Car insurance add-on covers: What is roadside assistance?

A sudden breakdown of your car in the middle of nowhere can be both intimidating and annoying. Be it a flat tyre or an electrical failure, it can disrupt your beautiful journey and leave you helpless. Roadside assistance in car insurance acts as a saviour in such times. This add-on cover comes to your rescue if your car breaks down and you are stranded.

24x7 roadside assistance provides you with services that take care of emergencies ranging from running out of fuel to a mechanical defect. All you have to do is make a call, and a professional technician will come to your aid. Roadside assistance coverage is a must when buying insurance for your car to secure yourself in emergencies.

Features and benefits of roadside assistance car insurance add-on cover

As mentioned before, roadside assistance acts as your best ally in the event of a car failure on the move. The plan comes as one of the car insurance add on covers that you can purchase when you buy car insurance online. It provides a host of features and benefits that include:

Battery failure: This is a common issue that is caused due to loss of water, lack of maintenance, etc. If your four-wheeler stops functioning because of this, a technician will be sent across to jump-start the battery and help you out.

Flat tyre: Another issue that is commonly faced by most car owners is a flat tyre. In most cases, the issue is taken care of if you have a spare tyre. But, roadside assistance can be helpful if you don’t know how to change the tyre or do not have a spare one.

Towing services: This car insurance add-on provides towing services if your car cannot be repaired on the spot and needs to be taken for servicing.

Minor repairs: Technology has made it easier to get help anytime, anywhere. If your vehicle suffers a minor problem, then a professional will guide you over the phone to help restart your vehicle.

Empty fuel tank: Ran out of fuel? Don’t worry! Under roadside assistance, fuel will be delivered to you on the spot.

Key replacement: Another common issue is the loss of keys. If you lose your key or your car keys don't work, a service provider will help you get a spare one.

Travel and accommodation: If you are stranded in the middle of nowhere and need help with your stay or travel, you can use this cover to cover your travel and accommodation.

Who should opt for roadside assistance with their car insurance?

Roadside assistance is a brilliant cover that enables you to derive help in an urgent situation. It is a great addition to your car insurance if you travel a lot by road. Moreover, if you are new to driving, roadside assistance can offer you the right help in your hour of need. It is especially helpful if you are unable to imagine yourself getting minor repairs done in unfamiliar territory.

While estimating your quote for car insurance, don’t forget to include roadside assistance. It comes as an additional cover with TATA AIG car insurance.

Tata AIG Roadside Assistance

TATA AIG's comprehensive car insurance policy comes with multiple add-on options, including roadside assistance. There is nothing worse than a sudden breakdown, which TATA AIG understands. The add-on cover offers roadside assistance for a range of car problems. Be it a dead battery or empty fuel tank, the cover takes care of everything. In addition to this, it also offers on the spot repair services depending on the problem. You can opt for it when you buy insurance online, via offline services or during a car policy renewal.

For roadside assistance from Tata AIG, simply call 1800 266 7780 for quick on-the-spot assistance.


Having roadside assistance is a boon in unfortunate situations. It not only frees you of the hassle of finding assistance but also helps you save on hefty repairs and replacement fees. Get one today to safeguard your vehicle and yourself in emergencies.

Some commonly asked questions about roadside emergency assistance

What is emergency assistance cover in car insurance?

Emergency assistance or roadside assistance is a cover where the insurer provides you with services if your car breaks down or meets with an accident.

Will my insurance go up if I use roadside assistance?

Roadside assistance is an add-on to your comprehensive car insurance cover for which you have to pay an additional premium. However, availing of the service will not affect your premium during renewal.

Is roadside assistance worth getting?

Absolutely! It is a lifesaver in situations when your four-wheeler fails to work, and you are rendered helpless. Plus, it also allows you to save on hefty repair costs.

Disclaimer / TnC

Your policy is subjected to terms and conditions & inclusions and exclusions mentioned in your policy wording. Please go through the documents carefully.

Tata AIG Also Offers Insurance for the below products

Two Wheeler Insurance

Travel Insurance

Health Insurance

Car Insurance