Echallan Surat

Quick Summary

• An e-challan is a digital document that requires payment within a due date. E-challans in Surat are issued by the city’s traffic police for violating traffic laws.

• There are three reliable ways to check your RTO challan in Surat: the Parivahan portal, the Surat Traffic Force website, and the city’s municipal corporation site.

• You can pay your pending Surat vehicle challans via UPI, netbanking, credit card or debit card on Parivahan and Surat Traffic Force e-challan portals. You can also pay via mobile apps like Google Pay, Paytm, PhonePe, etc.

• Offline payment modes include the city’s police stations, demand drafts submitted to a bank, and physical kiosks called Common Service Centres (CSCs). You can pay via cash or card (if a POS device is available).

• In the event of cancelled or failed payments, you can retry or raise a dispute with the concerned authority. Parivahan offers a dedicated grievance portal, where you can file a formal complaint.

• Reason for Issuance: States the traffic rule violation for which it was issued, e.g., overspeeding, signal jumping

• Time and Location: Exact date, time and location of the offence

• Vehicle Details: Includes make, model, vehicle number and colour of the vehicle

• Unique Identification Number (UIN): A unique number used to track each e-challan

• Penalty Amount: The fine amount for the infraction, along with the late payment fine

• Payment Instructions: States the portals through which you can pay the e-challan in Surat city.

• Contact information: Contact details of the relevant authorities (Surat Traffic Police)

• Digital Signature: Signature by the issuing officer, which shows that the e-challan is authentic

Using the Parivahan Website

• Go to the official Parivahan portal and click on ‘Check Challan Status’ under ‘Online Services’.

• Enter one of the three numbers, namely the relevant challan number, driving licence number or vehicle registration number.

• Enter the CAPTCHA as shown on the screen and click on ‘Get Details’ to do an online challan check in Surat.

• An OTP (one-time password) may be sent to your registered mobile number. Enter it to view the e-challan details.

Using the Surat Traffic Force Website

• Open the official website of the Surat Traffic Force.

• Enter your vehicle registration number.

• Click on ‘Get Challan’ to view all pending and paid traffic e-challans.

Using the Surat Municipal Corporation Website

• Open the official Surat Municipal Corporation website.

• Go to ‘Online Services’ and select ‘E-Challan’ and ‘Check & Pay E-Challan Charges’.

• Enter either your traffic e-challan number or vehicle registration number.

• Answer the security question and click on ‘Search Details’ to view pending challans.

Pay via Parivahan Portal

• Visit the Parivahan portal and go to the e-Challan section.
• Check Surat e-challans by entering the challan number, driving licence or vehicle registration number.
• Click on ‘Get Details’ to view all your pending challans. Select an e-challan among the options to pay.
• Choose your preferred payment mode (UPI, net banking or card) and complete the payment.
• Download the payment receipt for future reference.

Via the Surat Traffic Force Website

• Go to the Surat Traffic e-challan website.
• Enter your vehicle registration number or challan number to view all pending Surat vehicle challans.
• Select a challan to pay from the displayed list.
• Make the payment using your preferred online mode and download the receipt.

Through Payment Apps

• Open any payment application, such as Google Pay, Paytm, PhonePe, etc.
• Go to the respective bill payment section and search for traffic e-challans.
• Provide the required details, such as the challan number or vehicle registration number.
• After confirming the due payment, verify the offence and make payment.

You can check e-challans through Surat traffic police stations. Similarly, Surat vehicle challans can be paid at multiple locations, including local police stations, payment kiosks at Common Service Centres (CSCs), and banks via demand drafts. Explore the processes:

At a Local Police Station

• Go to the nearest police station in Surat.
• Submit your vehicle number and a copy of the e-challan when requested.
• The officer will check your outstanding fines and tickets. Make payment via cash or card if a POS device is available.
• Request a receipt for your Surat traffic police e-challan payment.

At a Common Service Centre

• Visit your nearest e-Gram or Common Service Centre (CSC) in Surat.
• Go to the relevant help desk and share your vehicle number or challan number.
• The staff will get your challan details from the Gujarat e-challan system.
• Make payment via cash, card or UPI and collect the payment receipt.

At a Bank

• Prepare a demand draft in the name of “DCP/Traffic HQ”.
• Visit your local bank and head to the payment counter.
• Submit your demand draft along with the fine payment.

If your payment has failed or is pending for more than 2-3 days, check the RTO e-challan Surat status and attempt repayment or raise a dispute on the Parivahan portal. Here are the steps:

• Check the pending status of your RTO Surat e-challan using the methods discussed above.

• If your payment has failed, you can attempt to redo the e-challan payment with a stable internet connection.

• If your transaction remains unsuccessful or if money has been deducted from your account, visit the Parivahan grievance redressal website.

• Enter the e-challan number and click on ‘Raise Grievance’. Then, explain your issue and raise a support ticket. You can also raise a dispute with your bank with the transaction number.

Take the following steps to file a complaint if you have received a wrong Surat RTO e-challan with incorrect names, offence or vehicle number:

• Visit the official Parivahan website and click on ‘Grievance’.

• Type in the issued e-Challan number and click on ‘Raise Grievance’.

• Provide the required details, such as name, driving licence, car registration, location and challan details.

• Select the reason for your complaint and clearly explain the issue.

• Enter the CAPTCHA to confirm and raise a support ticket.

Depending on whether you are driving a private or commercial vehicle, ensure to carry the following documents:

• Driving licence: Keep your driving licence at hand and avoid driving with an expired licence at all times.

• Vehicle Registration Certificate: Every vehicle must be registered with an RTO, and the driver must carry the digital or physical RC.

• Vehicle Insurance: Having valid third-party car insurance is mandatory. Driving without insurance is one of the most common e-challan triggers.

• PUC Certificate: A Pollution Under Control certificate is mandatory for every fuel-based vehicle. Ensure to get your PUC certificate renewed every 6-12 months.

• Commercial Permits: If you are driving a commercial vehicle, you need to carry a fitness certificate and commercial permits.

The Motor Vehicles Act made third-party insurance mandatory for driving in India and imposes fines of up to ₹4,000 for violations. Getting a motor insurance policy for your two-wheeler or four-wheeler safeguards you from financial liabilities and losses due to accidents, fire, theft and other driving hazards in Surat. Avoid e-challans in Surat by getting effective motor insurance.

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