About Tata AIG

Tata AIG General Insurance Company Limited is a joint venture between the Tata Group and the American International Group (AIG). Tata AIG General Insurance Company Limited celebrated 21 years of service as on 2021, since it commenced operations on January 22, 2001. The company has made a mark in the industry by launching several innovative products and services over the years.

Under its two main business verticals ie Consumer Lines and Commercial Lines, Tata AIG General Insurance Company Limited offers an extensive range of General Insurance covers that cater to various individual and business insurance needs. The products range from Home insurance, Motor Insurance, Travel Insurance, Health Insurance, Rural-Agriculture Insurance etc for individuals under the Consumer Line vertical, and Property & Business Interruption insurance; D&O, Professional and General Liability Insurance; and special products like Reps & Warranties and Environmental Insurance under the Commercial Lines vertical. Each product offering is backed by professional expertise to help the customer along the entire relationship period. Tata AIG General Insurance Company Limited has an empowered claims team, with a in-house capability of 400 plus experts spread across 90 office in India. The customer service team too, which is the face of the company to the customer, comprises of 450 team members, operating from various offices across India.

Today Tata AIG General Insurance Company Limited’s core strength lies in 3 product categories, ie Travel Insurance, Marine Insurance and Liability and the company aims to be the most preferred General Insurance Company in the industry. In order to achieve its vision of being the most preferred general insurance company, Tata AIG General Insurance Company Limited is increasing its general insurance penetration in India with various significant partnerships with leading business names from varied industries.

Tata AIG General Insurance Company Limited has an Asset Under Management (AUM) of approximate Rs. 26,200 Cr (as of 31st March 2023) and a workforce of about 8,929 employees present in 220 branches across India. The company’s products are available through various channels of distribution such as Agency which has a combined strength of 83,500+ licensed agents and a very strong Broking channel of 600 plus licensed brokers. The Bancassurance & Affinity team is responsible for initiating and tapping partnerships with Banks, NBFC's, HFC's and other affinity partners. Tata AIG General Insurance Company Limited is also increasing its online presence and has a strategic initiative called ‘Go Digital’ that facilitates ease of buying Insurance products in the digital world. It makes the process from sale to policy issuance effortless.

To help its distributors significantly increase their insurance knowledge, the company had established the ‘Tata AIG Academy’ in May 2014 with a vision to be a centre of excellence in learning in the General Insurance domain. Its mission is to align the training programs with the strategic business and developmental needs of Tata AIG General Insurance Company Limited as well as to empower employees and partners to succeed in a fast-changing competitive environment.

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Our Vision
To be the leader in the general insurance industry by 2025, by caring for our customers and offering them innovative risk solutions.
Our Mission
Create better tomorrows for our customers by delivering innovative risk solutions and providing peace of mind.
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Our 6 Core Values

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People
Develop true partnerships all around; with our colleagues across the company and with our customers and associates around the world. We exist to build strong relationships based on tolerance, understanding and mutual co-operation. We strive to develop our diverse talent and reward excellence.
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Empathy
We must always work for the benefit of the communities we serve by caring, showing respect, and compassion to everything we touch
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Passion
Be committed to what we do. We must have a strong drive to meet goals, and a relentless determination to solve customer problems. We must remember to be happy about ourselves and the company we work for and represent.
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Integrity
We must conduct our business fairly, with honesty and transparency. Everything we do must stand the test of public scrutiny.
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Performance
We must constantly accomplish the highest possible standards in our day to day work and in the quality of services that we provide.
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Customer First
We must anticipate customer priorities and exceed their expectations.
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People
Develop true partnerships all around; with our colleagues across the company and with our customers and associates around the world. We exist to build strong relationships based on tolerance, understanding and mutual co-operation. We strive to develop our diverse talent and reward excellence.
png
Empathy
We must always work for the benefit of the communities we serve by caring, showing respect, and compassion to everything we touch
png
Passion
Be committed to what we do. We must have a strong drive to meet goals, and a relentless determination to solve customer problems. We must remember to be happy about ourselves and the company we work for and represent.
png
Integrity
We must conduct our business fairly, with honesty and transparency. Everything we do must stand the test of public scrutiny.
png
Performance
We must constantly accomplish the highest possible standards in our day to day work and in the quality of services that we provide.
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Customer First
We must anticipate customer priorities and exceed their expectations.

Board Of Directors

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Key Persons

Mr. Neelesh Garg
Managing Director & Chief Executive Officer
Mr. Ashish Sarma
Chief Legal, Compliance Officer & Company Secretary
Mr. Sumedh Jog
Chief Financial Officer
Mr. Jitesh Bawa
Chief Human Resource Officer
Mr. Vinay Rao
Chief Investment Officer
Mr. Vijay Pandit
Chief Internal Auditor
Mr. Satyanandan Atyam
Chief Risk Officer
Mr. J N Prasad
Chief Underwriting Officer
Mr. Sushant Sarin
President - Commercial Business
Mr. Supriyo Chaki
Appointed Actuary
Mr. Saurav Jaiswal
Chief Operating Officer
Mr. Santosh Menon
Chief Claims Officer
Mr. Saurabh Maini
Head – Consumer Lines
Our Team
Board Of Directors
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Mr. Saurabh Agrawal
Chairman
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Mr. Gagan Rai
Independent Director
Appointment Letter
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Ms. Alice Vaidyan
Independent Director
Appointment Letter
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Mr. Sumit Bose
Independent Director
Appointment Letter
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Mrs. Vijaya Deepti
Director
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Mr. Jonathan Hancock
Director
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Mr. Christopher Colahan
Director
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Mr. Neelesh Garg
Managing Director and Chief Executive Officer
Key Persons
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Mr. Neelesh Garg
Managing Director & Chief Executive Officer
Mr. Ashish Sarma
Chief Legal, Compliance Officer & Company Secretary
Mr. Sumedh Jog
Chief Financial Officer
Mr. Jitesh Bawa
Chief Human Resource Officer
Mr. Vinay Rao
Chief Investment Officer
Mr. Vijay Pandit
Chief Internal Auditor
Mr. Satyanandan Atyam
Chief Risk Officer
Mr. J N Prasad
Chief Underwriting Officer
Mr. Sushant Sarin
President - Commercial Business
Mr. Supriyo Chaki
Appointed Actuary
Mr. Saurav Jaiswal
Chief Operating Officer
Mr. Santosh Menon
Chief Claims Officer
Mr. Saurabh Maini
Head – Consumer Lines

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