How to Get your Duplicate Car Insurance Policy Online in India?

Losing your car insurance paper can really throw you off, especially when you need it during a traffic stop, accident, or while filing a claim. That’s why it’s always smart to keep a copy, either printed or saved on your phone. The importance of getting a car insurance copy goes beyond just following rules; it helps you avoid unnecessary stress and last-minute panic. Even if your plan is due for renewal soon, having your policy handy makes everything a lot easier. With most insurers now offering digital access, getting a duplicate car insurance policy takes just a few minutes online.

Need a duplicate car insurance policy? You can easily get it online through TATA AIG’s website or app. Here’s how:

• Visit the official TATA AIG website or open the mobile app.

• Head to the ‘Self Service’ section or look for the “Download Policy” option.

• Log in using your registered mobile number or email ID.

• Enter the OTP sent to your mobile for verification.

• Choose your car insurance policy and request the document.

• Your duplicate policy will be sent to your registered email as a PDF—ready to download and print.

If online isn’t your thing, here’s how to go the offline route with TATA AIG:

• First, inform TATA AIG that your policy is lost or misplaced, this can be done via phone or email.

• Visit the nearest TATA AIG branch and submit a written request. Make sure to include details like your name, policy number, vehicle info, and why you need a duplicate car insurance policy.

• Bring along a valid ID and your car’s RC copy.

• If your policy was stolen, file an FIR and submit a copy of it with your application.

• Once everything is verified, your duplicate document will either be emailed to you or handed over as a physical copy. A small fee may be charged for this service.

Getting your duplicate car insurance policy from TATA AIG online is a simple process, you just need a few minutes and your registered details ready. Here's how you can do it step by step.

• Visit the official TATA AIG website and go to the 'Self Service' section.

• Log in using your registered mobile number and/or email; you may also be asked to enter your policy number.

• Enter the OTP sent to your registered mobile number for verification.

• Select your car insurance policy and request to download the document.

• Your duplicate policy copy will be emailed to your registered email ID, from where you can download and print it.

• You can also use the TATA AIG mobile app to access and download your policy on the go.

Registered mobile number or email ID (used for OTP verification in online requests)

• Policy number or a copy of your vehicle’s RC book

• Valid identity proof like Aadhaar, PAN card, or Driving Licence (especially for offline/email requests)

• FIR copy (only required if the original policy was lost or stolen)

• Written application or request letter (generally needed for offline or email-based requests)

• Passport-sized photograph (may be required for some offline applications)

• Self-attested copies of all submitted documents (for verification purposes)

• Signature proof (if specifically requested by the insurer)

Even a small mistake can delay your request for a duplicate car insurance policy. Here are some common errors to avoid to ensure the process goes smoothly:

• Logging in with the wrong email or phone number

Insurers send OTPs to your registered contact. If you use unregistered details, you won’t get access.

• Entering the wrong policy number

A minor typo can delay the process or return no matching results

• Skipping OTP verification

OTP confirms your identity. Skipping it may halt the online duplicate car insurance policy download.

• Trying to download an expired policy

You can’t retrieve or renew a policy that has already lapsed from the duplicate download section.

• Not filing an FIR if your original policy was stolen

An FIR is often mandatory for offline reissues, especially if documents were stolen or misplaced.

Getting a duplicate car insurance copy is quick and hassle-free if you know where to look. Try the online method first—it’s fast and doesn’t need any paperwork. If that doesn’t work, visit the insurer’s office with the required documents. Keeping a soft copy handy on your phone or email ensures you're always prepared, no matter what.