Car Insurance: Stay Covered, Stay Confident on the Road
5700+Cashless garages
50%No claim bonus
15 lakhsPersonal accident cover
20+ Add-onsFor customisation
Car insurance
How it works?
What do you need?
Why should you buy?
Types of car insurance
Key features
EV policies
comprehensive vs third party
What’s covered
What’s not covered
Add-ons covers
Benefits
Factor to consider
Documents needed
Online quote
Online renewal benefits
Online renew
On-time renewal
Four wheeler claims
Documents needs for claims
calculate premium
Third party insurance price
Factor affecting premium
How to lower your premium
Factor impact IDV
Policy download
Terminologies
FAQ’s
Testimonial's
What is Car insurance?
A car insurance policy is your trusted shield that lets you enjoy the convenience of owning a car. It covers repair costs, protects against third-party liabilities caused due to accidents by the insured vehicle, natural disasters or theft. It also ensures you complete your legal obligations under the Motor Vehicles Act. It’s more than just a requirement. It’s your financial safety net and all-round safety combined into one comprehensive plan. With the right car policy, you can drive confidently with complete protection against unexpected risks. With TATA AIG, you can get a quote in just 3 clicks, and enjoy up...
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How does car insurance work?
Your car insurance policy starts protecting your car right from the day you complete the purchase. Once you choose your preferred plan, it ensures you have financial safety to rely on. Here’s how it works:
Premium payment
You pay a fixed premium (monthly, yearly, or as chosen) to keep your insurance active.
Car policy coverage
The insurer promises financial protection for your car against accidents, theft, fire, natural calamities or third-party damages.
Accident or loss
If your car is damaged or causes damage/injury to others, you must inform the insurer and file a claim for your car insurance policy online with required details.
Assessment & settlement
Once the insurer verifies your claim and approves itd, repair costs are directly paid at a network garage during cashless claims. In case of reimbursement claims, we transfer the claim amount to your bank account after the repairs are done and documents are submitted.
Why Do You Need Car Insurance?
Driving in India means dealing with traffic, unpredictable roads, and rising repair costs. A single accident, a scratch in a parking lot or even theft can leave you with hefty bills. Car insurance not only keeps you legally compliant but also shields your wallet, ensuring you stay protected and not worried on every trip. Here are a few reasons why you should buy car insurance:
Mandatory by Law
In India, third-party car insurance is mandatory under the Motor Vehicles Act. Driving without it could lead to fines of ₹2,000 for the first offence and ₹4,000 for the second, along with a potential jail of up to 6 months.
Financial Protection When You Need It
Whether your car is involved in an accident, stolen or damaged by a natural disaster, repairing an average SUV in India can cost up to ₹35,000 to over ₹60,000. With car insurance, it covers repair or replacement costs, saving you from unexpected financial strain.
Protection Against Third-Party Damages
If your car causes damage to another vehicle, property, or injures someone, repairing the damage or covering someone’s medical expenses can be costly. Your car insurance will cover those costs, protecting you from large, expensive claims.
Protection Against Theft and Fire
Loss of car due to theft has become more common than you think. In 2024, India has seen 2.5 times increase in car theft incidents with metro cities like Delhi and Bangalore on top. Similarly, due to high temperatures or malfunctioning, EV and traditional cars can result in high repair expenses. But with car insurance, these expenses are covered with minimal paperwork.
Who Should Buy a Car Insurance Policy?
Private Car Owners
If you own a car, insurance isn’t just legal compliance; it’s your shield against expensive repair bills.
First-Time Car Buyers
Just bought your first car? Buy car insurance to make sure your big investment stays protected from day one.
Frequent Drivers
If you drive daily to work or travel long distances, insurance cushions you against expenses arising out of accidents that are more likely to happen on busy roads.
Car Loan Borrowers
Took a car loan? Your lender will insist on insurance to safeguard the financed vehicle, and you benefit from added safety.
5
Fleet Owners
Managing multiple cars? A single mishap can be costly, but insurance helps you keep your business running smoothly.
Residents of High-Risk Areas
Living in accident-prone zones or cities with high car theft rates? Buy a car insurance policy to protect you from risks you can’t always control.
Types of Car Insurance Policies at TATA AIG
TATA AIG offers Comprehensive, stand-alone own damage and stand-alone third-party car insurance policies for different types of cars. Additionally, you can select from various useful options, including Zero Depreciation, Engine Protection, Roadside Assistance, Return to Invoice, and Key Replacement, among others. The price of your policy is based on your car’s value and model, and your residential postcode, so you are guaranteed the coverage that you require.
1
Comprehensive Car Insurance Policy
A comprehensive car insurance policy covers both third-party liabilities and own damage to your car. Whether it’s due to accidents, theft, fire, or natural calamities like floods and earthquakes, this plan provides broader financial protection. You can also enhance coverage with add-ons such as roadside assistance, engine secure, or return-to-invoice benefits.
2
Stand Alone Own Damage Car Insurance Policy
If you already have a third-party insurance policy, you can purchase standalone own damage car insurance separately to protect your own car against accidents, theft, natural disasters and man-made calamities. It gives car owners the flexibility to customise coverage with add-ons without buying a full comprehensive policy.
3
Third-Party Car Insurance
This is the most basic and legally mandatory policy under the Motor Vehicles Act, 1988. It covers any damage caused to a third-party person, vehicle or property by your car. The third party car insurance plan includes bodily injuries and even death, with property damage covered up to ₹7.5 lakhs. However, it does not cover damages to your own car.
4
Zero Depreciation Car Insurance Policy
Also called a "zero dep" or "bumper-to-bumper" policy, this zero depreciation car insurance add-on ensures you get the full claim amount for repairs and replacement without deductions for depreciation on parts like plastic, rubber, or metal such as batteries. It’s highly recommended for new cars or high-value models where repair costs are steep.
5
Usage-Based Car Insurance
This modern usage-based discount car insurance car insurance option is designed for those who don’t drive often. The premium is calculated based on how much you drive and is measured through odometer readings. It’s an ideal choice for car owners with limited usage, work-from-home employees or weekend drivers and ensures you pay only for what you use.
Key Features of TATA AIG’s Car Insurance Policy
Affordable Premiums
Car insurance premiums start as low as ₹2,094, with savings of up to 90% available on online purchases, even for existing vehicles.
Quick Buy & Renewal
Buy or renew your car insurance online in just 3 simple steps without paperwork or lengthy formalities.
No-Claim Bonus (NCB)
Enjoy up to 50% discount on your premium after five consecutive claim-free years.
Comprehensive Protection
Covers damage to your insured car from accidents, natural or man-made disasters, along with protection against liability for injury or property damage to others due to your car.
Wide Range of Add-Ons
Choose from 20+ add-ons, including Depreciation Reimbursement, Engine Secure, and Roadside Assistance, for enhanced all-around security.
Cashless Network Garages
Access 5700+ cashless garages across India for quick and seamless repair support.
Claim Assistance Experts
A dedicated team of 750+ experts ensures stress-free claims with quick settlements.
Personal Accident Cover
Get up to ₹15 lakhs of personal accident cover for enhanced safety of the policyholder.
24x7 Support
Round-the-clock customer service to assist you with queries, claims and emergencies anytime, anywhere.
Easy Insurance Renewal
Quick and seamless online renewal process ensures your coverage never lapses.
Extra Safety with Add-On Covers
Enhance your protection with additional security benefits tailored to your needs.
Car Insurance Policies for Electric Vehicles (EVs)
Electric vehicles are powered by high-voltage batteries and advanced electrical systems, making them very different from traditional fuel cars. While EVs are eco-friendly and cost-efficient in the long run, their repair costs are significantly higher, especially when it comes to battery replacement or fixing complex electrical parts. This makes a dedicated EV insurance policy essential.
An EV car policy protects your vehicle from natural disasters (like floods or earthquakes), accidents, vandalism, fire, theft, and third-party liabilities. Since EVs are more vulnerable to water damage and electrical faults, Tata AIG offers specialised protection through its Electric Surge Secure add-on. This covers risks like short circuits, arcing or water seepage into the battery system. It also extends to manufacturer-approved charging equipment, ensuring that your car’s most expensive components remain safeguarded.
With this tailored protection, you can enjoy the benefits of your EV with complete peace of mind, knowing you’re financially protected from unforeseen high repair costs.
Comprehensive vs Third-Party vs Own Damage Car Insurance
To choose the right insurance for your car, you need to understand the difference between third-party, comprehensive & own damage insurance policies
Feature
Comprehensive
Third Party
Own Damage
Coverage
Covers own damage, third-party liabilities, theft, natural calamities, and man-made disasters.
Covers third-party injury, death, or property damage.
Covers damages to the insured car due to accidents, fire, theft, and natural calamities (third-party not included).
Legal Requirement
Not mandatory.
Mandatory under the Motor Vehicles Act, 1988.
Not mandatory, but can only be purchased if you have an active third-party policy.
Cost
Higher due to broader coverage.
Cheapest as it offers basic coverage.
Cost depends on car value and coverage. However, with third-party policy, the price may be the same as comprehensive insurance.
Exclusions
Driving under the influence, wear & tear, outside geographical limits. Also excludes mechanical/electrical breakdown, driving without a valid licence, driving outside the geographical limits, and consequential losses ( loss of income due to business interruption, ongoing expenses during downtime, etc).
No coverage for own damage.
No third-party coverage, wear & tear, or negligence. Also excludes mechanical/electrical breakdown, driving without a valid licence, driving outside the geographical limits, and consequential losses (loss of income due to business interruption, ongoing expenses during downtime, etc).
Add-ons
Available (bumper to bumper cover, roadside assistance, etc.).
Not available.
Available (depreciation reimbursement cover, engine secure cover, etc.).
What's Covered in a Car Insurance Policy by TATA AIG?
TATA AIG four-wheeler insurance policy offers you a wide coverage against multiple circumstances. Our car insurance coverage includes:
1
Accident Damages
Covers repair costs for damages from accidents with comprehensive car insurance or Stand-Alone Own Damage (SAOD) cover.
2
Theft
Compensates up to the Insured Declared Value (IDV) if your car is stolen. SAOD policies cover theft only with an active third-party policy.
3
Natural Disasters
Covers damages from floods, cyclones, earthquakes, and other natural events with comprehensive car insurance or SAOD cover.
4
Man-Made Calamities & Fire
Covers damages from riots, terrorism, strikes, and fire-related incidents with comprehensive or SAOD policies.
5
Transit Damages
Covers damages during transportation via road, rail, air, or water with comprehensive car insurance or SAOD policies.
6
Third-Party Liability
Covers third-party damage, injury, death, and property damage with third-party car insurance or comprehensive car insurance.
7
Personal Accident Cover for the Owner-Driver
Optional cover up to ₹15 lakhs for injuries or death of the owner-driver. Passenger cover is available as an add-on.
8
Car Insurance Add-Ons
Enhance coverage with Roadside Assistance, Engine Secure, Tyre Secure, and Zero Depreciation Cover.
Ready to get insured?
Protect your vehicle and secure your future with the right plan.
What's Not Covered Under Car Insurance Policy by Tata AIG?
Driving & Usage Violations
- Any damage caused when driving without a valid driver’s license
- If your private vehicle is used for commercial purposes
- Damages arising from reckless activities like speed racing or crash testing
- When the vehicle is driven under the influence of alcohol or drugs
- If the car is used outside the geographical limits (i.e., beyond India)
Negligence & Misuse
- Damages resulting from the driver’s negligence
- Regular wear and tear or natural ageing of the vehicle
- General maintenance costs that arise from routine servicing or upkeep
Unforeseen or Extraordinary Events
- Damages caused by war, war-like operations, or nuclear risks
- Claims related to specific add-ons that haven’t been purchased or included in your policy
Disclaimer: For complete policy details and exclusions, we recommend reviewing the policy wording carefully or reaching out to us directly for clarity.
TATA AIG Car Insurance Add-on Covers
Add-on covers are optional benefits that can be included in your car insurance policy to provide extended protection beyond the basic coverage. TATA AIG offers a comprehensive list of add-ons that can be availed by paying an additional premium. These covers are subject to specific terms and conditions as outlined in the policy.
1
No Claim Bonus (NCB) Protection Cover
This cover protects your hard-earned renewal discount even if you make one minor claim in the year. For example, repairing a small dent won’t cancel your No Claim Bonus benefits.
2
Depreciation Reimbursement Cover
Normally, insurers deduct depreciation on parts during repairs. With this cover, you get the full cost of replaced parts reimbursed, ensuring you don’t lose money on expensive components like bumpers or headlights.
3
Return to Invoice Cover
If your car is stolen or totally damaged, Return to Invoice cover reimburses you for the invoice value, including road tax and registration. It’s especially helpful for new cars with a higher purchase price.
4
Engine Secure Cover
Engines are costly to repair, especially if water enters or oil leaks. Our Engine Secure Cover pays for repairs or replacement of the engine and gearbox, saving you from bills that can run into lakhs.
5
Repair of Glass, Fibre, Plastic & Rubber Parts Cover
Covers repair of items like windows, bumpers or rubber parts damaged in accidents. Best part: if this is your only claim, your No Claim Bonus remains safe for the next renewal.
6
Key Replacement Cover
Lost your keys or had them stolen? This Key replacement cover add-on pays for replacement keys, new locks and labour charges. This is handy if you face a break-in or accidentally misplace your car keys.
7
Tyre Secure Cover
Repairs or replaces tyres and tubes damaged due to accidents. The Tyre Secure cover excludes normal wear and tear but is useful for drivers often on rough terrain where tyre damage is common.
8
Loss of Personal Belongings Cover
If valuables, such as clothes and other articles of personal nature are damaged or stolen from your car at the time of loss or damage, this cover reimburses the loss with a deductible of ₹250. However, it excludes items like money, jewellery or any other valuables.
9
Additional Towing Charges Cover
If your car breaks down after an accident, towing can be expensive. The towing charges cover extra towing costs to the nearest authorised garage, so you aren’t left arranging or paying out-of-pocket.
10
Consumable Expenses Cover
Small items like nuts, bolts, oils and lubricants can increase repair costs. This cover reimburses such consumables during valid claims, making sure you don’t have to cover these hidden expenses.
11
Misfuelling Cover
Accidentally filled diesel instead of petrol? This cover pays for draining, cleaning and repairing the fuel system. It even reimburses the wrong fuel cost up to ₹2,000 upon submission of the bill for one claim yearly. However, misfueling of E20 petrol into a non-compliant car is not covered.
12
Daily Allowance Plus Cover
When your car is in the garage after an accident, our Daily allowance plus cover gives you daily cash or a courtesy car to manage travel. Benefits extend up to 15 days in case of theft or total loss.
13
Roadside Assistance Cover
Provides 24/7 emergency help for flat tyres, breakdowns, battery jump-starts or fuel delivery. The Roadside Assistance cover also includes towing and arranges a hotel stay for you if your car breaks down far from home. Please note that the charges for hotel stays are not covered.
14
Emergency Transport and Hotel Expenses Cover
If your car becomes unusable in an accident, this add-on pays for taxi fares and arrange hotel stay but does not cover the cost.
15
Emergency Medical Expenses Cover
Injuries from accidents can cause sudden hospital bills. This cover pays immediate medical expenses for you and passengers, providing timely financial support after an accident.
16
Electric Surge Secure Cover (For Electric Vehicles)
This add-on provides comprehensive protection for your electric vehicle (EV), including its battery and charging equipment. It covers damage caused by electrical issues such as arcing, self-heating, short-circuiting or electricity leakage, even if these occur due to water ingress. Since EV batteries and chargers are among the most expensive components to repair, this cover helps safeguard you from high repair costs.
17
Vehicle Loan Protector Cover
If the car owner-driver dies or becomes permanently disabled in an accident, this cover pays the outstanding car loan to the bank, preventing financial stress on your family.
18
Reinstate Cover
Sometimes, minor damages go unreported until a larger claim is made later. This cover ensures such smaller damages are still repaired when claimed along with another valid damage.
19
Depreciation Allowance - Battery Cover
Batteries lose value over time, but this add-on reimburses the full replacement cost if the battery is damaged in an accident. This reduces your expenses due to depreciation deductions.
20
Additional Third-party Property Damage Cover
Standard third-party cover is capped at ₹7.5 lakh. This add-on increases that limit, covering extra costs if you accidentally damage another car, wall or a third-party property. It ensures your family, friends or colleagues get financial protection if harmed in a road accident.
Benefits of Buying Car Insurance Online
Buying car insurance online is not just quick; it comes with various practical benefits that make your life easier. Buying online means more control, convenience and quicker protection all from the comfort of home. Here’s what you enjoy:
- Instant Policy Issuance:
Complete your purchase in minutes and get your policy document delivered directly to your email. - Self-Video Claim:
File claims easily by uploading a short video through the TATA AIG Insurance app without heavy paperwork. - Free Pick-Up & Drop:
Enjoy easy, quick and seamless repairs with complimentary vehicle pick-up and drop at network garages. - 3-Day Repair Assurance:
Get your car repaired and returned within three working days at partner garages. - Cashless Assurance:
Access cashless repairs across a wide network of authorised garages across India. - Transparent Premiums:
Compare car insurance plans, customise add-ons, and view the premium instantly before buying. - 24/7 Assistance:
Round-the-clock customer support ensures you’re never stranded during an emergency.
Factors to Consider Before Purchasing Car Insurance Online
When it comes to buying car insurance online, it’s important to know what to look for. Here are the key factors to help you make the right choice:
Decide the Type of Car Insurance Plan
Decide what type of coverage you need based on your car model, age and your preferences. While third-party car insurance is required by law, it offers limited coverage. On the other hand, comprehensive car insurance protects against accidents, theft, natural disasters and personal accident cover.
Car Specifications
Your car’s coverage needs change depending on its age and other specifications like make and model, and fuel type. If you have a new car, protecting it against depreciating and high-end parts with comprehensive coverage is necessary.
Policy Terms and Conditions
Before choosing a plan, carefully go through what is included and excluded in the policy. Understand coverage limits, deductibles, claim process, and add-on options.
Add-ons
Add-ons offer additional coverage beyond what’s included in a standard policy. For instance, Zero Depreciation ensures you get the full value of replaced parts without considering depreciation during a claim.
Location
If you live or park your car regularly in a high-risk area, such as one prone to floods or theft, ensuring these factors are covered is essential. Additionally, road conditions and RTO charges in different locations also contribute to premiums and coverage.
Insured Declared Value (IDV)
IDV is your car’s current market value and plays a key role in deciding how much you’ll get if your car is stolen or damaged beyond repair. Choosing a lower IDV might reduce your premium, but it also means you’ll receive a smaller payout during a total loss.
Network of Cashless Garages
A wide network of cashless garages means you can have your car repaired without paying up front. The insurer directly settles the bill with the garage, saving you time, effort, and out-of-pocket expenses.
Claim Settlement Ratio & Service
A high claim settlement ratio indicates that the insurer processes claims efficiently. Also, ensure reliable customer service and an easy claims process are available.
How To Buy/Renew Car Insurance Online
Step 1
Enter your car’s registration number and click on ‘Get Price’ to buy a new policy for your car with TATA AIG.
Step 2
Provide the necessary car and personal details as prompted on the screen. Choose your desired policy coverage along with any add-ons you wish to include.
Step 3
You’ll instantly receive a car insurance premium quote. If the quote matches your expectations, proceed to make the payment online and complete your purchase.
Documents Need to Get Car Insurance
When buying or renewing online, keep the following documents required for car insurance ready for a smooth process:
- Vehicle Registration Certificate (RC) with accurate details
- Previous insurer’s name and policy details (for renewals)
- No Claim Bonus (NCB) details, if applicable
- PAN Card for identity proof
- Aadhaar Card for KYC verification
- Valid Driving Licence of the car owner
Please note that this is not an exhaustive list and you need an additional document to submit based on your car, type of coverage needed and modifications done.
How Do You Get a Car Insurance Online Quote?
Enter Your Car Details: Provide your car’s make, model, registration year and city, which helps calculate your base premium.
- New Cars: Get accurate pricing instantly based on invoice value and city of registration.
- Existing Cars: Use your claim history and NCB to lower the cost.
Compare Plans: Choose between third-party, standalone own-damage or comprehensive cover depending on your needs and budget.
Customise with Add-Ons: Add benefits like Zero Depreciation Reimbursement (full claim for parts), Roadside Assistance (help during breakdowns), Engine Secure Protect or Consumables Cover.
Pay-As-You-Drive: If you drive less, opt for usage-based pricing for extra savings.
Get Quote for Car Insurance Instantly: Your personalised premium is shown in minutes, which is transparent and easy to understand.
Once you receive the quote based on your inputs, you can adjust the coverage and customise the plan that fits in your budget without compromising on your safety.
Benefits of Car Insurance Renewal Online
Online car insurance renewal gives you more than just convenience—it ensures smarter protection for your car and wallet.
Quick & Stress-Free: No standing in queues or paperwork. Renew from your phone or laptop in minutes.
Continuous Coverage: Avoid policy lapses and ensure you’re always protected against accidents, theft or damage.
Stay Legally Compliant: Drive with confidence, knowing you’re meeting mandatory insurance requirements under the Motor Vehicles Act.
Save More: Retain your No Claim Bonus (NCB) and unlock extra online discounts with every renewal.
Customise Easily: Upgrade your plan by adding covers like Depreciation Reimbursement or Engine Secure during renewal.
Seamless Claims: Online renewals keep your policy updated, making claim settlements faster and hassle-free.
How to Renew Your Car Insurance Policy?
Renewing your car insurance policy with TATA AIG is simple and straightforward. Follow these easy steps to keep your coverage active:
1
Step 1:
Go to the official TATA AIG website and click on the ‘Car Insurance Renewal’ section and enter your policy details, car details and your mobile number.
2
Step 2:
Check the updated car insurance renewal price based on your car’s value, No Claim Bonus (NCB), and add-ons. The renewal amount depends on your car’s current value and any claims made during the last policy period.
3
Step 3:
Choose any add-ons, like Depreciation Reimbursement or Engine Secure, if you need them. Some add-ons may not be available if your vehicle doesn’t meet the requirements.
4
Step 4:
Review your choices, check if NCB is applicable and make the payment for the car policy renewal. If your policy has expired, TATA AIG may need to inspect your car before approving the renewal.
5
Step 5:
Once payment is complete, download your updated policy. Set reminders for car insurance renewal online to avoid any lapses in coverage.
Why is on-Time Car Insurance Renewal Important?
On-time car insurance renewal online isn’t just about ticking off a yearly formality—it’s essential for your financial security, legal compliance, and uninterrupted peace of mind. A timely renewal ensures your car stays protected against risks while keeping your premiums affordable. Here’s why it matters:
- Stay Legally Compliant: Driving without valid insurance is illegal under the Motor Vehicles Act and may lead to heavy fines or even licence suspension.
- Avoid Policy Lapses: A gap in coverage can leave you unprotected against damages, accidents, or theft during the lapse period.
- Retain Your No-Claim Bonus (NCB): Delayed renewals mean losing your hard-earned discount, which can reduce premiums by up to 50% over time.
- Continuous Financial Protection: Timely renewal ensures repair costs or third-party liabilities don’t come out of your pocket.
- Keep Premiums Low: If your policy lapses, you may have to undergo a vehicle inspection, and insurers can charge higher premiums for reinstatement.
How to File a Four-wheeler Insurance Claim?
In case an unfortunate incident results in damaging your car, we have you covered. You simply have to file a car insurance claim within 48 to 72 hours online. Here is a simple description of the two types of claim process:
Cashless claims
1
Register Your Claim
Inform us and register a claim within 48 to 72 hours. Log in to your TATA AIG account and click claim and fill out the online form with details, such as policy number, your name, contact number, driving licence details, etc.
2
Self-Inspection + Surveyor Visit
You’ll get a link on your phone to upload photos/videos of damage (self-inspection). Then, a surveyor inspects your car and estimates the repair cost.
3
Choose Network Garage
For cashless claims, you must take your car to any one of the TATA AIG-network garages near you. They handle repairs without you having to settle the bill up front.
4
Garage Bills & Settlement
Once repairs are done, we directly settle bills with the garage as per your policy details, including add-ons (if opted for). However, note that we do not cover any deductibles or your portion if applicable.
Reimbursement claims
1
Pay for Repairs up Front
If you do not find a network garage near you and get the repairs done at a non-network garage, you can file a reimbursement claim with us. This means that you pay for the repair/related costs and get the expenses reimbursed later with just a few steps.
2
Collect All Documents
You’ll need: policy doc copy, RC (vehicle registration), driving licence, repair bills, repair estimate, identity & address proof, FIR (if required), and photos of damage.
3
Submit Claim & Bills
File your claim via the TATA AIG website, toll-free number (022 6489 8282) or claims support portal. Upload or submit the invoices, receipts and any other proof needed.
4
Survey & Verification
We assign a surveyor who verifies damage, checks documents, and verifies the claim amount. They confirm whether repair was needed and the cost fits policy limits.
5
Reimbursement Payment
After approval, TATA AIG reimburses you the valid amount as per your policy details. However, please note that there may be deductibles, depreciation or certain exclusions that you will have to cover yourself..
Documents Required for Car Insurance Claim Online
Claim Type
Documents Required
Cashless Claim (Network Garage)
- Copy of Car Insurance Policy
- Car Registration Certificate (RC)
- Driving Licence of the person driving during the accident
- Claim Form (duly filled and signed)
- Self-inspection photos/video of damage
- Garage repair estimate (provided directly by the network garage)
- FIR/Police Report (mandatory in case of theft, major damage, third-party injury, or legal cases)
Reimbursement Claim (Non-Network Garage)
- Copy of Car Insurance Policy
- Car Registration Certificate (RC)
- Driving Licence
- Filled & signed Claim Form
- Original Repair Bills & Payment Receipts
- Photographs of the damaged vehicle (before and after repair)
- Identity & Address Proof
- FIR/Police Report (mandatory for theft, major accidents, or third-party claims)
Total Loss / Theft Claim
- Policy Document
- RC of the vehicle (with RTO cancellation in case of total loss)
- All Original Keys of the vehicle
- FIR copy (mandatory)
- Claim Form
- NOC from the financer (if vehicle on loan)
Third-Party Claim
- Car Insurance Policy copy
- RC
- Driving Licence
- Duly filled Claim Form
- FIR/Police Report
- Court summons/Notice (if applicable)
- Any medical bills/repair bills (for third-party injury or damage claims)
How to Calculate Car Insurance Premiums?
Your car insurance price consists of three main components:
1
Third-Party Liability Premium
Set by the Insurance Regulatory and Development Authority of India (IRDAI), this premium depends on your car’s engine size (cubic capacity).
2
Own Damage Premium
This premium is calculated based on your Insured Declared Value (IDV), the tariff rate determined by your insurer, any applicable discounts (like No Claim Bonus) and selected add-ons. In simple terms:
Own Damage Premium = IDV × Tariff Rate – Discounts + Add-ons.
3
Personal Accident Cover + Additional Covers
This part includes the personal accident cover premium, which is mandatory in most policies, and any additional coverage options (like extra protection for specific parts of your car) that you choose. For accurate car insurance quotes, use our car insurance cost calculator to get the best car insurance price based on your needs.
Example: Calculate Car Insurance Premiums for a 5-Year-Old Hatchback.
Let’s say you have a 5-year-old hatchback with a 1,200 cc engine. The IDV is ₹3.5 lakhs, the tariff rate is 2%, and you have a 20% No Claim Bonus. You’ve opted for a Zero Depreciation add-on worth ₹1,000 and a standard Personal Accident cover of ₹750.
Third-Party Premium: ₹3,416 (as per IRDAI rate for 1,000–1,500 cc)
Own Damage (OD) Only
- This plan protects just your own car but doesn’t cover third-party liabilities.
- OD Premium (2% of IDV): ₹7,000
- Less 20% NCB: ₹1,400
- Net OD Premium: ₹5,600
- Add-ons (Zero Dep): ₹1,000
- Personal Accident Cover: ₹750
- Total Premium: ₹7,350
Comprehensive Insurance
- This is a complete package—it includes both third-party and own damage cover.
- Third-Party Premium: ₹3,416
- Own Damage Premium (after NCB): ₹5,600
- Add-ons (Zero Dep): ₹1,000
- Personal Accident Cover: ₹750
- Total Premium: ₹10,766
You can also use our online car insurance premium calculator, which uses these factors and gives you an estimate instantly.
Disclaimer: Please note that this is an illustrative example and not the actual premium prices. The actual prices may vary, depending on various factors.
Third-Party Car Insurance Price List
Unlike own-damage car insurance premium rates, third-party insurance rates are set by the IRDAI and are the same across all insurance providers in India. These prices depend on your car’s fuel type and engine capacity.
Third-Party Car Insurance Premium Rates for Petrol/Diesel Cars (2024–25)
Engine Capacity
Annual Premium
Premium 3 Years Policy
Up to 1,000 cc
₹2,094
₹6,521
1,001 cc – 1,500 cc
₹3,416
₹10,640
Above 1,500 cc
₹7,897
₹24,596
Third-Party Car Insurance Premium Rates for Electric Cars (2024–25)
Battery Capacity
Annual Premium
Premium for 3 Years Policy
Up to 30 kW
₹1,780
₹5,543
30 kW – 65 kW
₹2,904
₹9,044
Above 65 kW
₹6,712
₹20,907
Factors Impacting Insured Declared Value (IDV)
The Insured Declared Value is the approximate market value of your four-wheeler and the estimated amount of maximum reimbursement your insurance provider can give you in case of your car’s total loss due to an accident or if stolen.
1
Make and Model
The other factor that influences a car's Insured Declared Value is its make and model. Hence, the IDV of an expensive car will be higher than that of a more affordable four-wheeler.
2
Geographical Location
The geographical location where the car was registered also impacts the IDV. The IDV of cars in metropolitan cities differs from that of cars registered in smaller towns across the country. This is because Zone A regions are at higher risk of increased traffic congestion, accidents and higher demand of the vehicle in the region.
3
Safety Features and Modifications
The type of modifications you have added to your car parts and the type of security or anti-theft devices you have installed in the vehicle also affect IDV. The higher the installation of safety features, the higher the IDV, and vice versa. Similarly, depending on the types of car modifications, the IDV might vary as it impacts the risk profile of your vehicle.
4
Usage of the Car
As your car ages, its parts wear down, resulting in depreciation. This reduces the Insured Declared Value (IDV), which is the amount your car is insured for. For example, depreciation is 5% in the first six months. After five years, depreciation reaches 50% and stays the same as the car continues to age.
Age of the vehicle
% of Depreciation For Fixing IDV
Not exceeding 6 months
5%
Exceeding 6 months but not exceeding 1 year
15%
Exceeding 1 year but not exceeding 2 years
20%
Exceeding 2 years but not exceeding 3 Years
30%
Exceeding 3 years but not exceeding 4 Years
40%
Exceeding 4 years but not exceeding 5 Years
50%
TATA AIG Car Insurance Policy Download
- Start by visiting the official TATA AIG General Insurance website.
- On the homepage, click on the ‘Self-Service’ option. You’ll be prompted to log in using your registered mobile number (via OTP), email ID, or your car insurance policy number.
- Once logged in, navigate to the ‘Policy Download’ section. Enter either your policy number or your vehicle registration number to retrieve your car insurance policy.
- Click on the ‘Download Policy Document’ button to save a PDF copy of your policy. You may also choose to download your car insurance policy and receive it via your registered email address. In some cases, TATA AIG may offer the option to send the policy document through WhatsApp, subject to system availability and prior user opt-in.
Note:* For renewals, a new policy document is generated after the renewal premium is paid and processed. You must download this updated document separately, following the same steps.
Alternatively, if you cannot access the online portal, you can also contact TATA AIG General Insurance Company’s 24x7 Customer support: (022 6489 8282) or email customersupport@tataaig.com to request your policy document.
Important Car Insurance Terminologies You Need to Know
- Claims: In case of an accident or damage to your car, you inform the insurer about damage and request payment for repairs. This is claiming your insurance to cover the expenses related to repairs. E.g., after an accident, you file a claim for workshop repairs.
- Deductibles: It is the fixed amount of money you must pay from your pocket during a claim. There are two types - compulsory and voluntary, which you choose to reduce your premiums. Higher deductibles lower your premium, but increase what you pay at claim time.
- Depreciation: As cars age, their market value decreases due to wear and tear caused by regular use. As a result, the depreciated value of car parts are excluded from the claim amount, reducing the claim amount.
- Endorsements: Endorsements are modifications done to your policy, such as addition of your details, deletion or removal of policy terms. This helps you tailor the policy as per your changing needs.
- Insured Declared Value (IDV): This is determined based on the car’s current value and determines the amount you will receive in case of claims made due to total loss, theft or complete damage.
- No-Claim Bonus (NCB): This is a discount that you earn on your premium for every time you complete a policy year without any claims. With each claim-free year, you earn a fixed discount on premiums and it can go up to 50% for 5 consecutive claim-free years.
- Own Damage Cover: Shields your car against accidents, fire, theft, or natural disasters. For example, if a tree branch falls on your car, this cover pays for the repairs. However, it does not cover damages to other or third-party cars.
- Premium: The price you pay regularly to keep your policy active, like a subscription for protection. In exchange for the premium paid, you receive coverage against a wide range of risks.
- Third-Party Cover: Mandatory by law, this protects you if your car injures someone or damages another vehicle/property. It also covers legal expenses arising out of third-party damages.
Note: Third-party claims may also include court proceedings. Thus, the claim process varies from that of the OD claims.
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FAQs in Car Insurance
How to complete your car insurance renewal after expiration?
If you’ve missed your policy renewal deadline, we can still help you with your car insurance renewal. We’ll need a few details, such as your car’s registration number, your previous policy number, the number of claims you’ve previously made and a few images of your car. Once we have that, we’ll be in a better position to understand what your premium should be. If you complete the process within 90 days of your previous car insurance policy expiring, we may even be able to transfer your NCB to your new policy!
Are offline and online car insurance policies the same?
Yes. Online and offline are just two different modes to purchase your preferred TATA AIG car insurance policy. So, if you purchase our car insurance online through our website, it will be the same as if you purchase from our branch. However, you get the maximum discount of up to 90% on premiums with online purchase. .
Can I buy a four-wheeler insurance policy? If yes, how?
Yes, we like to make our processes as easy and convenient as possible. You can purchase TATA AIG car insurance online directly from our website. Simply input a few details, such as your car’s registration number and we’ll be able to share a quote with you.
How can I calculate the car insurance premium for my policy?
You can use the TATA AIG car insurance premium calculator to understand what kind of premiums you have to pay for various car insurance policy options.
Is it necessary to have car insurance in India?
Yes. As per the Motor Vehicle Act, 1988, all vehicles must have at least third-party insurance. If you do not have third-party car insurance, you cannot legally drive your car on Indian roads.
What does a car insurance policy cover?
This depends entirely on which TATA AIG car insurance policy you purchase. If you purchase our comprehensive car insurance plan, it will cover, loss or damage to the car, any damage to a third-party and/or third-party property, personal accident covers for the owner-driver, damage to the vehicle itself.
How to Renew Car Insurance Online?
Visit the TATA AIG website to quickly renew your car insurance online. Once you enter your car and policy details, you can make the premium payment via net banking or with your credit or debit card. Once the payment is processed, you’ll receive a hard and soft copy of your policy.
What are the advantages of buying car insurance online?
We always recommend buying car insurance online as, It’s quick, easy and convenient, you can compare car insurance policies and find the best policy at the most competitive price, there’s minimum paperwork required, there are no middlemen involved.
Should I get a comprehensive car insurance policy or is third-party enough?
For the best protection of your car, yourself and your finances, we always recommend the comprehensive TATA AIG car insurance policy. A comprehensive policy will cover you against third-party liability and damages to your car and offer personal accident cover and more. Of course, the decision to pick one car insurance policy over the other depends entirely on you and your requirements.
Are there any important factors I should consider before buying or renewing car insurance?
You should always purchase a car insurance policy that offers you’re the best cover and the most competitive prices. While looking for a policy, you should consider the car insurance premium, the kind of cover you will receive, the network garages on offer and the kind of add-ons available to you.
What is a No Claim Bonus (NCB)?
NCB is a sort of reward that your car insurance provider offers you for getting through a policy year without making any standalone own damage claims. For every year you go without making a car insurance claim, you will receive a discount on next year’s car insurance premium. For every subsequent claim-free year, your NCB will increase and with 5 subsequent claim-free years, it can go up to a maximum of 50%.
What happens if my previous car insurance policy has already expired?
If you didn’t renew your car insurance policy on time, don’t worry. You can still get a fresh policy with TATA AIG. However, since there’s a gap in your coverage, we may need to send an inspector or surveyor to inspect your vehicle. If you purchase the new policy within 90 days of the old policy’s expiry, you should still be eligible to claim any No Claim Bonus (NCB), if applicable.
How can I file a car insurance claim?
The TATA AIG car insurance claim online process is quick and completely hassle-free. To get the process started, you need to fill up our online claim form and submit it. We’ll have a look at the details and recommend a network garage where you can send your car. After a complete vehicle check, we’ll reimburse you for the repair costs as per the terms provided in your car insurance policy documents.
What are cashless claims?
Cashless claims allow you to get your car repaired without having to pay money up front. If you send your car to a network garage, we’ll sort out the cost of the repairs directly with them. There’s no waiting period or any hassle of reimbursements in cashless claims.
How long does it take for a claim to be settled?
Each coverage request is unique. At TATA AIG, we are committed to settling all car insurance claim requests within 30 days.
Is an FIR required for filing a car insurance claim?
This depends on the reason for your claim. If your car has been stolen or if you’ve been in an accident, we would need to see a copy of the FIR to start the process.
What does zero depreciation (Depreciation Reimbursement) mean in car insurance?
Zero depreciation (Depreciation Reimbursement) is a very popular car insurance add-on. It protects your finances against regular depreciation costs of various parts of your car. If you choose to get this add-on along with your TATA AIG car insurance policy, you will be reimbursed for the full value of a part. The depreciated value of that part will not be considered.
Why Renewing Your Car Insurance Policy On Time Matters?
Renewing your car insurance on time helps avoid legal issues and keeps your coverage intact. With TATA AIG, you have a 90-day window to renew, but during this period, there’s no protection. Late renewal could result in higher premiums, loss of No Claim Bonus (NCB), and missing out on valuable add-ons like Zero Depreciation. Timely renewal ensures continuous coverage and peace of mind.
How to change car insurance from one company to another?
To switch car insurance providers in India, begin by assessing your insurance needs and comparing policies online to find better coverage and pricing. Once you’ve chosen a new insurer, purchase the new policy before cancelling the old one. Request a No Claim Bonus (NCB) Transfer Certificate from your current insurer to retain any benefits. Inform your current insurer in writing to cancel the policy. Ensure the new policy starts immediately after the old one ends to prevent coverage gaps. This process, supported by IRDAI regulations, enables easy switching with benefits such as better prices and services.
What are the documents required to transfer car insurance?
To transfer car insurance in India, you need these documents: new registration certificate (RC), old insurance policy, Form 29 and Form 30 (ownership transfer forms), sale agreement, No Objection Certificate (NOC) from financer (if any), proof of identity and address, Pollution Under Control (PUC) certificate, and tax receipts. Some insurers may also require the original invoice and passport-sized photos.
What is an endorsement in car insurance?
An endorsement in car insurance is a written change or addition to your existing policy. It updates details like the car owner’s name, address, vehicle details, or adds/removes covers such as Depreciation Reimbursement or Engine Secure. It ensures your policy reflects your current needs accurately.
How long will it take to renew my car insurance online?
The online car insurance renewal process takes just a few minutes. Once you enter your car registration number and policy details, we’ll be able to complete the process in just 3-4 clicks. If there’s been a break in cover, the car insurance renewal process could take a little more time. We’ll have to inspect the car before providing you with a quote, which could take 2-3 days.
Can I transfer my insurance if I sell my car?
Absolutely! If you’ve decided to sell your car, you can transfer your TATA AIG car insurance policy to the new owner. But, you must remember that the new policy-owner will not be able to benefit from your NCB.
Is there a way for me to check the status of my car insurance?
Yes. You can visit the Insurance Information Bureau (IIB) to check the status of your TATA AIG car insurance policy.
How will I receive renewal reminders?
Tata AIG sends renewal reminders via SMS and email on your registered mobile number and email ID well before the policy expiry date to help you avoid any lapse in coverage.
What services can I access through WhatsApp support?
Through TATA AIG's InstaChat on WhatsApp number +919136160375, you can easily access a range of services to manage your insurance needs. You can obtain details about your existing policies, receive reminders and links for policy renewal, and get guidance on filing and tracking claims. Additionally, you can learn about available add-ons and their benefits, and request quotes for new policies or renewals. This service is designed to provide a seamless and convenient experience, ensuring you have everything you need at your fingertips.
How can I go about filing a car insurance claim using the mobile app?
To file a claim using the TATA AIG mobile app, start by downloading the app from the App Store or Google Play. Once installed, log in with your registered mobile number and OTP. After logging in, navigate to the 'Claims' section and select the 'Initiate Claim' option. You will need to provide details such as your policy number, incident information, and any supporting documents. Once you've entered all the required information, review the details and submit your claim for processing. The app simplifies the entire claim process, making it quick and easy to manage directly from your phone.
How can I check my TATA AIG policy details?
You can view your TATA AIG motor insurance policy details using either the TATA AIG website or the mobile app. To access this feature using the website, navigate to the Motor Insurance section and enter your vehicle registration number and registered mobile number in the designated fields. This will enable you to view your motor insurance policy details. Alternatively, you can always view your motor insurance policy details by downloading the TATA AIG app, logging in, and selecting the policies icon on the home screen. You can always contact TATA AIG customer support via phone or email for any further assistance.
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