Passport Office in Kolkata

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Passport Office in Kolkata

Kolkata is the capital of West Bengal and is renowned for its unique blend of modern India and old vibes. It was formerly known as “Calcutta” and is called the “City of Joy” because of its unbeatable enthusiasm for culture, history, food, and literature.

It is the second largest city after Mumbai and holds an essential place in the Indian economy. Like all metropolitan cities, Kolkata is adequately equipped with a regional passport office, Kolkata and various Passport Seva Kendra (PSK) to provide efficient passport services to the citizens.

The Regional Passport Office in Kolkata

The Kolkata passport office started functioning in June 1955. It provides passport-related services to various districts under its jurisdiction in Kolkata. The passport office in Kolkata also offers added services like changes in details on the passport, police clearance certificate, renewal/re-issuance of passport and so on.

The following districts of West Bengal are covered under the Kolkata passport office:

Alipurduar Dhalai Malda Sepahijala
Bankura East Medinipur Murshidabad Siliguri
Barrackpore East Sikkim Nadia South Dinajpur
Baruipurs Gomati North 24-Pargana South Sikkim
Bidhannagar Hooghly Rural North Sikkim South Tripura
Birbhum Howrah North Tripura Unakoti
Chandanagar Police Commissionerate Howrah Rural Paschim Bardhaman Uttar Dinajpur
Cooch Behar Jalpaiguri Purba Bardhaman West Medinipur
Darjeeling Khowai Purulia West Sikkim
Diamond Harbour Kolkata Sundarban West Tripura

It also serves 8 districts of Tripura and 4 districts of Sikkim, which include:

Dhalai Sepahijala East Sikkim
Gomati, South Tripura West Sikkim
Khowai Unakoti North Sikkim
North Tripura West Tripura South Sikkim

89 staff members are working at the Brabourne Road passport office in various hierarchical positions:

  • Regional Passport Officer

  • Deputy Passport Officers

  • Assistant Passport officers

  • Senior Superintendents

  • Superintendents

  • Assistant Superintendents

  • Junior Hindi Translator

  • Stenographer

  • Senior Passport Assistants

  • Junior Passport Assistants

  • Office Assistants/MTS (non-technical)

  • Driver

In addition to those mentioned above, outsourced employees are working with the Kolkata passport office, which includes:

  • Data entry operators

  • MTS

Contact Details of Regional Passport Office in Kolkata

Given below is additional information about the passport office, including the Kolkata passport office contact number, address, timings, etc.

  • Address: 4 Brabourne Road, 1st floor,

        Kolkata, West Bengal-700001
  • Hours of Operation: Enquiry walk-in - 930 am - 1230 pm

  • National Call Centre (IVRS): 1800-258-1800

  • Citizen Service Executive Support:8 am-10 pm

  • Automated Interactive Voice Response Support: 24-hours

Additional Contact Details Regarding The Regional Passport Office In Kolkata

Below, you can find some helpful information regarding regional Passport Seva Kendra Kolkata. You may also contact the grievance cell officer for special requests and requirements on the details provided below:

Details About the Regional Passport Officer

" "
Parameter Details
Name of the Regional Passport Officer Shri Ashish Middha, IFS
Address4 Brabourne Road, 1st floor, Kolkata, West Bengal-700001
Telephone No. 033-40071212
Fax 033-40054006

Details of the Grievance Cell Officer

Parameter Details
Name of the Officer Ms Mousumi Nath
Contact Number 033-40071212, 22257523
Telephone Enquiry Time 10:00 AM - 3:00 PM (1:30 pm - 2:00 pm lunchtime)

Details of the Public Grievance Cell Officer:

" "
Parameter Details
Name of Officer Shri Bal Krishan
Address Public Grievance Officer PSP Division, Ministry of External Affairs Room No. 24, Patiala House Tilak Marg, New Delhi - 110001
Tel. No +91 11 23384497, 23384519
Fax No -23384381
Email id 

Passport Seva Kendra In Kolkat

Just like a Regional Passport Office, PSKs are also authorised to issue passports. A PSK is a district level organisation which caters to specific districts that come under its jurisdiction.

PSKs are extensions of RPOs and provide various passport-related services like issuance of passport, renewal, change in details on the passport, issuing official and diplomatic passports, etc. Passport Seva Kendra offices in Kolkata offer efficient and time-saving passport services that are received through the online platform.

The Passport Seva Kendra in Kolkata is also responsible for working with the State police to carry out the verification process of the applicants.

Kolkata Passport Office Addresses

Depending upon your location in Kolkata, you can choose the closest PSK Kolkata address and apply for a passport-related service.

Applying for a Passport in Kolkata

Passports are an essential identity document and also allow individuals to travel the world for various purposes. No matter which part of the country you live in, possessing a passport is of paramount importance.

While a passport holder can travel the world, safety and security are something that must be thought of as a priority. To ensure adequate security while travelling, one must consider taking travel insurance online.

When you have suitable travel insurance cover, you can stay protected against unexpected events like medical emergencies, flight cancellations, and luggage loss during your travel. Opting for international travel insurance lets you enjoy the trip and provides you with the best-in-class medical facilities and financial support when needed.

How to Apply for a Passport Using Passport Seva Kendra in Kolkata

With the introduction of online passport services, renewal and issuance of passports have become simple. All the formalities and procedures can be done online, like fee payment, filling out the application form, etc.

A fresh passport fee is ₹1500, whereas a reissue of the lost passport can cost up to ₹3000. You can find out about the fees for minor passports, tatkal service, and others with the fee calculator. If you are in Kolkata, you can apply for a passport through the online portal or offline.

Online Passport Application Process in Kolkata

  • Visit the online passport portal.

  • Select the option for “new user registration” from the left side of the page, highlighted in colours.

  • Fill in all the required details carefully, along with the captcha, and click “register”.

  • You will receive an email to your registered email address about the successful registration on the passport portal.

  • You can log in to the portal using the user ID, password, and captcha.

  • Select the application type of passport as “fresh/reissue.”

  • The next step is to choose a method to fill out the application form, i.e., online or offline.

  • After filling out the application form online, submit it.

  • Under the “View Saved/Submitted Applications“ tab, click “Pay and Schedule Appointment”. Choose the regional passport office Kolkata online appointment.

  • Make the online payment, which is compulsory for the application to be processed. You can pay using one method:

  • Credit/Debit Card (Visa and Master)

  • Internet Banking (SBI, Associate, and other banks)

  • Click the “Print Application Receipt” to print the receipt containing the application receipt number/appointment number.

  • Visit the passport visa office in Kolkata, where your appointment is booked, along with all the necessary original documents.

  • In case of minor applicants below 4 years, you must also carry passport-size photos (4.5 x 3.5 cm) with a white background.

Offline Passport Application Process in Kolkata

  • There is very little difference between the online and offline methods of applying for a passport. If you choose the offline mode, the following steps will be required:

  • If you choose to fill out the form offline, download the form from the “Forms and Affidavits” tabs.

  • Once you download the form, a PDF will be available, which you must fill in correctly. After filling out the form, save it and upload it on the portal during the application process under the “upload E-form link.”

  • The rest of the steps regarding the payment, application receipt, etc., remain the same.

Documents Needed to Apply for a Passport in Kolkata

The following documents must be carried along for the successful completion of the passport application.

  • Proof of birth, i.e., birth certificate.

  • Identity proof with a photograph like an Adhar card, voter ID, driving licence, etc.

  • Proof of residence.

  • Proof of nationality.

How Can You Track Your Passport in Kolkata?

Whether you have applied to an RPO or PSK, you can conveniently check the status of your passport application online.

  • Go to the Home Page of the Passport Seva website.

  • Click the “Track Application Status” tab on the left side of the page.

  • Select the application type and fill in the file number and date of birth.

  • Click “Track Status”.

The Passport Seva Kendra also notifies applicants via SMS and email about the status of the passport. Once the police verification is done and your passport is dispatched, you can track it with the help of the consignment number.

Is it Possible to Get Your Passport Quickly in Kolkata

Thanks to the online process of passport application, getting a new passport is hassle-free and quick. If you apply for a new passport, the time taken is 30 days, excluding police verification.

In case of a reissue, you can receive the passport within 7 days without pre-police verification and in 30 days with pre-police verification. In case of emergency, you can opt for the tatkaal scheme and get your passport from any passport office in Kolkata in 3 working days, subject to conditions as specified.


If you wish to get a new passport, you can do it very conveniently using the online portal. You can select the Brabourne Road passport office or any other nearest PSK. With several PSKs all across Kolkata, one can now get a new passport really quickly.

Once you have received a passport and decide to make travel plans, ensure to secure your trip with international travel medical insurance.

At Tata AIG, our travel insurance cover provides you with medical facility coverage and financial support in times of emergency. We also offer various plans which cover luggage theft, passport loss, medical emergencies, and so on. Explore our customisable travel insurance plans and enjoy worry-free travel wherever you go!

Disclaimer / TnC

Your policy is subjected to terms and conditions & inclusions and exclusions mentioned in your policy wording. Please go through the documents carefully.

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