A FASTag account keeps a detailed record of every toll payment made on your trips. This is what we refer to as a FASTag transaction history. It shows when the tag was scanned, which toll plaza you crossed, how much was deducted and the remaining balance in your wallet.

FASTag history helps you monitor all your toll expenses in one place. It also helps you spot incorrect deductions, confirm successful payments and ensure your tag always has enough balance before you hit the road.

Also Read: FASTag Rules

By tracking or monitoring the FASTag toll transaction, vehicle owners can easily track their expenses. Here are some of the benefits of monitoring the transaction history of FASTag.

Track Travel Expenses

One of the benefits of monitoring FASTag debit history is to get a clear picture of travel expenses. By tracking the toll transaction, you can calculate the amount you have invested in toll payments during the trip.

Ensure Smooth Travel

A quick review of your recent FASTag transactions will indicate if your FASTag balance is running low. This allows you to recharge on time and avoid getting stuck at a toll plaza due to insufficient funds.

Spot Incorrect Deductions

Sometimes tolls may get deducted twice, or the amount may not match the usual rate. By reviewing your FASTag transaction history, you can quickly identify and resolve these errors and raise a dispute if necessary.

Proof of Toll Payments

Lastly, FASTag transaction history is also used as proof of toll payments. It acts as a record of every toll payment you have made. If there’s ever a dispute or an error at a toll booth, this history serves as solid proof of successful deductions.

Also Read: How to Get Free FASTag Instantly

Vehicle owners have multiple ways to know the FASTag toll transaction history. Let us discuss some of the ways in detail.

Through NETC Portal

One of the simplest ways to check the FASTag debit history is through the NETC (National Electronic Toll Collection) portal. It provides detailed information about the FASTag transaction history with date and time. Here is how you can check the FASTag history.

• Step 1: Open the NETC portal.
• Step 2: Log in to the account using the credentials.
• Step 3: Click on “Check FASTag Transaction” history.
• Step 4: The portal will display the FASTag debit history.

Through Banking Apps

Another way to know the FASTag toll transaction history is through the banking apps. Many bank providers also allow users to link their bank account with a FASTag account.

By reviewing their bank statement, users can access their FASTag debit history. Here is how you can check the FASTag debit history using the banking apps or website.

• Step 1: Visit the bank app or website through which the FASTag account is linked.
• Step 2: Log in to your account using the credentials.
• Step 3: After logging into your account, click on the “Check Transactions” option.
• Step 4: The app will display all bank transactions, including FASTag transactions that have occurred through that account.

Through POS Receipts

When you pass certain toll plazas, you can request a physical receipt from the POS machine. This slip shows the amount deducted and the remaining balance on your FASTag. It is a quick way to confirm a recent toll payment during travel.

Through SMS Alerts

Every time your FASTag is scanned, you get an SMS notification on your registered mobile number. The message includes the toll amount, the plaza name and the updated balance. Keeping these messages helps you track all your toll payments without needing to open any app.

Through Customer Care

Lastly, if you are unable to access the FASTag history using any of the methods above, you can contact the customer care number. You need to contact the FASTag customer care number and request your transaction history.

Also Read: Check FASTag Balance With Vehicle Number

When you check your FASTag transaction history, you will get various information regarding the toll deductions. Here is the information available in the FASTag payment history.

Transaction Date and Time

One of the significant things you will notice in the FASTag payment history is the date and time of the toll transaction. It will give the exact date and time at which the toll amount is deducted from your account.

Toll Plaza Name and Code

Another detail included in your FASTag transaction history is the name of the toll plaza along with its code. There are numerous toll plazas available in India.

Each plaza has a unique name and a corresponding code. The payment transaction provides the details of the exact plaza with the code where the toll was deducted.

Transaction Amount

The FASTag toll transaction history also contains the details about the toll amount which the user has paid at the toll. The toll amount may vary based on the toll location. With exact amounts, vehicle owners can easily track their travel expenses later.

Vehicle Class

The vehicle class is a category based on the vehicle type, fuel used, size, and other factors. Based on the vehicle class, the toll rate also varies. The transaction history contains information about the vehicle class.

Vehicle Registration Number

Each entry in the history displays the registered vehicle number linked to your FASTag. This ensures that the toll deductions recorded are genuinely from your vehicle and not a result of a mix-up with another tag.

Transaction ID

A unique transaction ID accompanies every toll payment. It serves as a reference number that helps you track or dispute a specific deduction if necessary. This ID is especially useful when raising complaints or checking the status of a resolved issue.

Payment Mode

FASTag transaction history also contains the information about the payment mode through which the vehicle owner made the payment. If the payment is made through the UPI app, or via credit card or debit card, it will be displayed in the transaction history.

Status of Transaction

Each entry in the history includes the status of the deduction. It shows whether the toll payment was successful, pending or failed. This makes it easier to identify any incomplete or unusual transactions.

Balance After Transaction

After every toll deduction, the updated balance in your FASTag wallet is shown. This helps you know how much money is left and when it’s time to recharge so you can travel without interruptions.

If you find an error in a FASTag transaction, follow the steps below.

• Step 1: Carefully review the FASTag transaction and collect supporting documentation.
• Step 2: Contact the FASTag customer care provider and report the incorrect transaction.
• Step 3: If they have a website or application, then file a complaint with the supporting documents and evidence.
• Step 4: Once the complaint is lodged, you will receive a reference number that allows you to track the status of your complaint.

The authority will look into the complaint and resolve it in a timely manner. However, if a complaint doesn’t get resolved within the expected time, you can escalate the complaint to the NHAI helpline.

Downloading the FASTag transaction history is a straightforward process. Here is how you can download the FASTag transaction.

• Step 1: Visit the FASTag portal and log in to your account.
• Step 2: Go to the section that displays your FASTag details or wallet information.
• Step 3: Look for options such as “Transaction History,” “Toll History,” or “Account Statement.”
• Step 4: Select the date range for which you want to download the details.
• Step 5: Click on the download button. Most portals let you save the file in PDF or Excel format.

Managing your FASTag can be a daunting task if you travel frequently. Here are some tips that can help you.

• Before starting any trip, check your FASTag balance. If it has an insufficient balance, then recharge it in a timely manner to avoid any setbacks during the trip.
• If you often forget to recharge your FASTag account, then set it up for auto-reload. In this way, every month, the account will get topped up with a decided amount if the balance is low.
• Another crucial FASTag account management tip is to set alerts. Whenever the account balance is low, you will receive a message about this.

Also Read: How to Deactivate/Close a Fastag Account?

Understanding all about the FASTag transaction history is crucial for vehicle owners to efficiently manage their FASTag account. With the transaction history in place, vehicle owners can track their toll deductions. If they find any unfair deductions, they can raise a complaint with the department.

It also serves as proof of toll payment, which you can use in the future if required. Along with FASTag, vehicle owners also need to buy car insurance. Having 3rd party car insurance is mandatory in India to avoid fines and penalties.

TATA AIG offers various four-wheeler insurance policies that are customised to your vehicle needs. For instance, we have a mandatory 3rd-party car insurance plan for vehicle owners who require basic coverage.

Additionally, we offer a comprehensive car insurance plan for vehicle owners who require enhanced coverage. Our comprehensive car insurance comes with various add-ons, including zero depreciation, engine security, and additional coverage options. Get your car protected with our affordable car insurance plan.